First cruise, during coronavirus outbreak
Independence of the Seas Cruise Review to Caribbean - Western
Review summaryCruise was ok, completely rerouted with no discounts or future discounts, and has subpar customer service.
Food and Dining
Great service and great food
Great pizza and service
Great entertainment, great service and atmosphere
Main Dining Room
The staff were so amazing and went miles above and beyond to help me be safe with my food allergies! Great people!
Delicious food and great people!
Great food and service!
Great pools, but not much crowd control. There were quite a few college kids having adult activities around kids
Kids are allowed to run amok, why have it labeled as adults only?
Guest Services and Explorations!
Guest services doesn't know any policies or hours of any part of the ship, don't rely on them for help.
Day Spa and Fitness Center
We had a couple's massage, it was so relaxing and fun!
Great entertainment, but quite a few broken chairs
Fun shows, but the sales people are pushy!
My 11 year old asked to go many times, it was fun.
Service and Staff
Cabin / Stateroom
Ports of call
Ft. Lauderdale (Port Everglades), Florida Did not visit port
Labadee (Cruise Line Private Island) Did not visit port
Falmouth, Jamaica Did not visit port