Almost Smooth Sailing!

Item: Independence of the Seas
Rating: 3.9
Author: chajackson

Independence of the Seas Cruise Review to Caribbean - Western

chajackson

Contributor Level: Deck Hand

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 5

Overall rating:

3.9 out of 5

5 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: November 26, 2018

Ship: Independence of the Seas

Cabin type: Balcony

Cabin number: 1234

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Destinations were beautiful. The food was excellent!!!!! Diversity training is needed!!!!!

Embarkation

3 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

2 out of 5

The only exceptional service we received was from our housekeeper and the waiters assigned to our table #482. We received horrible service from Lee, the bartender inside the Windjammer. We suggest more diversity training for the staff onboard the Independence of the Seas. We were clearly ignored inside the casino at the bar and while dining with family inside the Windjammer.

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Cozumel, Mexico

5 out of 5

Cococay (Cruise Line's Private Island)

3 out of 5

Disembarkation

3 out of 5

Although we followed the rules regarding showing up at the designated time to disembark the ship, we were truly surprised to find out others had lined up as early as 5:30 a.m. and were accommodated.

1 Comment

capttrips 5 years ago

An example of how/why they need to do more diversity training...

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Other reviews of this sailing

Great

Not a fan of RC after the first try

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