Misleading, dirty

Item: Independence of the Seas
Rating: 2.7
Author: luckeangel

Independence of the Seas Cruise Review to Caribbean - Western

luckeangel

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 34

Overall rating:

2.7 out of 5

Verified Review

5 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: December 16, 2017

Ship: Independence of the Seas

Cabin type: Balcony

Cabin number: 7630

Traveled as: Family (young children)

Reviewed: 6 years ago

Review summary

The ship needs cleaned better and when booking do not believe all they tell you at , we did not receive our on board credit and baby water for bottles had been confiscated even though preapproved. 3 out of 4 were sick when got off the ship

Embarkation

1 out of 5

Boarding got delayed to them cleaning then our room had not even been vacuumed. Infant water for bottles that was preapproved got confiscated

Ship experiences

Food and Dining

2 out of 5

They had employees serving in the windjammer to try and keep clean yet some of them were sick and said they were not allowed a day off for 7 months regardless if their sick!

Onboard Activities

3 out of 5

Tv on pool deck had parts of screen out, ice cream bar was closed most of the time, h20 zone was ok but over 22 kids were in each hot tub

Entertainment

3 out of 5

Children's Programs

Didn't use

Service and Staff

3 out of 5

Staff was friendly but could tell they were overworked

Ship Quality

2 out of 5

Our room had mold in the shower and balcony, their ides of cleaning is just spraying it, not wiping it

Cabin / Stateroom

1 out of 5

The comforters inside it had not been washed, room had not been vacuumed, fridge was not cold at all and the air conditioning did not work well even though we kept door closed whole time. By end of cruise 3 out of 4 in the room were sick

Ship tip

Bring own sheets and room fan, lysol spray and wipes

Thumbs up

Ports of call

Costa Maya (Mahahual), Mexico

4 out of 5

Cozumel, Mexico

4 out of 5

Disembarkation

3 out of 5

7 Comments

Jovi10 6 years ago

More likely to be someone not washing their hands. How many times do you see people in the restroom not wash their hands or even enter the Windjammer without using sanitiser.

Thumbs Up 1

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rpcorvo 6 years ago

I was on the Dec 11 cruise too. Ship was very clean, crew was constantly cleaning and sanitizing. It was unfortunate people got sick, but not RC’s fault. And maybe that ratio was more like 5 in 100 sick, not 3 out of 4. I’ve made other comments about this sailing and tired of people placing the blame. Again, It’s very unfortunate that people got sick, but is most likely started with one person who boarded the ship sick already and immediately started spreading their germs. That person probably knows who they are.

Thumbs Up 4

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chris1500 6 years ago

I was on her last week. Doesn’t sound like the same ship I was on. My room was very clean and didn’t see any mold anywhere. I was actually very impressed with how clean the ship was. Sorry your experience was not a good one.

Thumbs Up 0

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RCISam 6 years ago

lol you’re very negative

Thumbs Up 0

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marykaiser 6 years ago

I was on ship dec ll cruise and she is. Very accurate with her review - I was one of the people sick

Thumbs Up 0

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Shay1920 6 years ago

Which sailing were you on? I was on Indy last week. The ship was very clean. I saw several people carry on water and juice boxes. The only person I saw they stopped was someone trying to bring on a 36 count case of water. They were allowed to take some of the bottles out and carry them on though. The TV at the pool was working properly. They showed movies or football games everyday. The H2O zone is for kids. And I didn't hear any reports of a mass amount of people getting sick. If 3 out of 4 were sick when they got off I would have noticed. I didn't even hear of anyone getting sick and we were out in common areas everyday.

Thumbs Up 2

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twangster 6 years ago

It's common for people in the same cabin to pass germs and viruses between each other. You are in close contact touching the same things. Wash your hands. I'm on Indy now and my cabin is clean with no mold. The H2O zone is for kids. Today on a sea day there were 4 to 6 in each kid hot tub. What is infant water?

Thumbs Up 0

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