Missed a Port - nothing to show for it

Independence of the Seas Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 6

Overall rating:

2 out of 5
Verified Review
Independence of the Seas

5 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: March 06, 2017

Ship: Independence of the Seas

Cabin type: Inside

Cabin number: 8263

Traveled as: Family (older children)

Reviewed: 7 years ago

Review summary

We were supposed to go on a 5 day cruise to Haiti and Jamaica.  A medical emergency for a passenger caused us to turn around and fall behind so much that we were unable to make Haiti. So what's the reward? Another FULL day at sea.  If I wanted that I would have purchased that.  I think it's very unfair that the cruise line has no standards to reimburse us. 

I probably will not take another cruise without that guarantee.  I will just fly and skip the annoying spring breakers and missed ports of call.

Also, when in Jamaica, we docked early because of the same emergency, and were there when Alure of the Seas was also there.  The Jamaica excursion line was total chaos and wasted another 2 hours there.  We were unable to shop in Jamaica because we had to go straight to the ship or miss it!

Very disappointed! The other part was that this was 2 of our party's 1st cruise and this is their impression :(

 

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
The attendant was wonderful.

Ship tip

Don't use My Time Dining because you end up with the latest times when everyone else schedules the others up. It's misleading! Don't buy the drink package. The soda package is coke products and not the FREESTYLE machine that they allude to. It was a rip off. Who wants to drink cokes all week?

Ports of call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5
Finish off your cruise with a Ft. Lauderdale excursion! It gets you off the ship first and you have transport to the airport after. They even kept our bags for us. Was nice not having to sit in the airport all day for our 4:00 flight!

Labadee (Cruise Line Private Island)

1 out of 5
NEVER GOT THERE! Another passenger had an emergency. They turned us around back to Miami and we couldn't make Labadee. Nothing to show for it either!

Falmouth, Jamaica

2 out of 5
Excursion was fine. We were there at the same time as another ship. Took 2 hours to get sorted. Then had to rush through the end of it to make our ship again.
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