January/February Cruise 2017

Independence of the Seas Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 33

Overall rating:

4 out of 5
Verified Review
Independence of the Seas

5 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: January 28, 2017

Ship: Independence of the Seas

Cabin type: Balcony

Cabin number: 8670

Traveled as: Couple

Reviewed: 7 years ago

Review summary

This was our second cruise, first cruise with Royal Caribbean. The itinerary was great and the ports were awesome! The overall attitudes of the staff were not that great. The staff on the Carnival Breeze were more friendly and polite than the Independence of the Seas. In general, it seemed as if we were "in the way", to most staff members. This was not the case with all staff members, as there were several that were very nice. I would highly advise NOT to purchase the transportation provided by Royal Caribbean from the pier to the airport (port everglades to FLL). This was a HUGE mistake!! The system seemed to be very disorganized. When were disembarked the ship (earlier than our scheduled time!), we made our way to the bus pick up location. We got on the bus and waited 45 minutes to an hour before the bus left. It was very obvious that other passengers were getting anxious, due to approaching flight times. The driver of the bus and staff at the pier did not seem concerned about our flight times. The reason we booked this method of transportation was to ensure we would make our flight on time and not have to worry about anything (factors they advertise online). We barely made our flight on time! This was a very unpleasant experience! We felt extremely rushed and nervous the entire time! We paid 16 or 17 dollars per person! This was a terrible experience for that price! We could have taken a taxi for half the price.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Our stateroom needed a little attention (drawer broken, stains in bathroom, etc). Overall, it was nice!

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Costa Maya (Mahahual), Mexico

5 out of 5

Cozumel, Mexico

5 out of 5
Was this review helpful? 33

5 Comments

AllenLori    7 years ago

We used the ship transport to/from FLL back in 2015 and it was awesome. No delays or anything. I'm sorry your experience was not good!

luckygem8    7 years ago

I have been on this ship 10 times and I have never had any problems with staff they have always been pleasant and polite and have gone out of their way for us if we needed anything or asked them a question what a great ship Can't wait for 15 July xx

shaneda    7 years ago

how much is a taxi from the airport to the port?

leeza88    7 years ago

What time did you arrive at FLL? I would just grab a taxi to and from the port no waiting for others if you cruise again out of Port Everglades.

ss81463810    7 years ago

it's not all right 🙅

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