Gorgeous Ship

Independence of the Seas Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 8

Overall rating:

3 out of 5
Verified Review
Independence of the Seas

5 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: February 22, 2016

Ship: Independence of the Seas

Cabin type: Balcony

Cabin number: 6656

Traveled as: Singles/Friends

Reviewed: 8 years ago

Review summary

This cruise ship was lovely from the time we entered the ship.  The service, however, lacked some.  I have been on about 15 cruises in my life and this was the worst for service.  The bar servers just didn't care if they helped you or not.  The bar service in the casino was even worse as there really wasn't any at all.  I actually would have to leave my game, go to the bar, wait in an absurd long line for a drink, and then wait some more.  Dining room service was equally frustrating.  I was shocked because this is the first cruise where I was not satisfied with service.  The ship was gorgeous and very clean.  Cabin was surprisingly nice and comfortable.  Just can't get past the poor service! 

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Very nice. Larger than expected.

Ship tip

Labadee was specatular. Beautiful weather. Grab a ounge chair (and there were plenty). I was very impressed with the lunch and the day on this beautiful edge of Haite.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Falmouth, Jamaica

3 out of 5

Labadee (Cruise Line Private Island)

5 out of 5
Was this review helpful? 8

4 Comments

courtroy    8 years ago

Makes me feel better that we are not bothering with the alcohol packages....sounds like it's hard to get your money's worth...

Cravers2015    8 years ago

Agree with RobBal on the service! From the main dinning room to the casino to the buffet it was the worst service we have had on a cruise.....

Peterchang10404    8 years ago

I thought the service was outstanding. I have been on quite a few cruises. They are very polite, efficient and go out of their way to make you comfortable. Its a lot of hard work taking care of thousands of customers.

deboftheseas    8 years ago

Blame the beverage packages for lack of servers and service, it was when these packages took off that the service and staff did too

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