Mixed Feelings

Independence of the Seas Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 21

Overall Rating:

3.0 out of 5
Verified Review
5 Night Western Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: February 08, 2016
Ship: Independence of the Seas
Cabin Type: Oceanview
Cabin Number: 3644
Traveled As: Singles/Friends
Reviewed: 1 year ago

The ship was beautiful. The food was delicious.  The servers very accommodating.  However, there was a delay with disembarking the previous cruise and we were left standing in line in the terminal for hours.  When we finally were able to check in and go upstairs, we still were not permitted to board.  We were asked to take a seat. We finally boarded and proceeded to the Windjammer Marketplace on deck 11 to have a very late lunch.  As we attempted to get on line we were advised that the restaurant was closed as everyone had to attend muster.  We were also told that the Windjammer would reopen after muster. Many passengers went back to Windjammer after muster only to find that the doors were locked.  No one was available to explain what was happening.  We finally all went down to the Promenade deck where we had the choice of standing on a 20 minute long waiting line for a slice of pizza at Sorrento's or a mini sandwich at Cafe Promenade.  By this point we were exhausted, hungry and very unhappy.  Then an announcement was made saying that we wouldn't be sailing for hours.  If we weren't sailing on time, muster could have been delayed and we all could have had lunch,  At this point I just wanted to shower and change, so we went to our stateroom and there was no luggage.  So we went back down to the Promenade and waited till 8:00 PM {as per the cruise line's paperwork that is the latest luggage will be delivered} before going back to our stateroom to change for dinner.  We were greeted with one out of three pieces of our luggage.  We then went to guest services where we had to find our luggage in a group of others that were apparently just misplaced.  No one had a reason as to why our luggage was there. So we took our bags to our stateroom and had to leave for our 8:30 dinner seating.  No opportunity to shower or change clothes.  Not a good first day!

I'm aware the cruise line has no control over the weather, but it would be nice if they had any sort of rain contingency plan, There is not a lot to do on days that are supposed to be port days when the weather is bad.  At least Celebrity had the decency to supply umbrellas to their passengers.  Royal Caribbean gave out towels!  Not helpful in the pouring rain.

Food and Dining

5 out of 5
Food was delicious in the main dining room and in Chops Grille

Onboard Activities

3 out of 5
Not enough entertainment at night. Not enough to do when stuck in port

Entertainment

3 out of 5
Royal Caribbean's singers, dancers, musicians and skaters were wonderful. I didn't think the outside entertainment was good. I also felt there wasn't enough at night

Children's Programs

3 out of 5

Service and Staff

5 out of 5
Our waiter Ossie and assistant waiter Krishna. Late seating in the Macbeth dining room at table #440

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
It was OK. Not much room to move around. Definitely could be a little bigger
3 out of 5
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