Needs improvement

Independence of the Seas Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

2.0 out of 5
Verified Review
8 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: December 20, 2014
Ship: Independence of the Seas
Cabin Type: Balcony
Cabin Number: 7614
Traveled As: Family (older children)
Reviewed: 2 years ago

Staff was not helpful or friendly. Scheduled changes in wine tasting Lafitte. Not notified and when inquiring of staff, I was told I should know my schedule. Another staffer tracked down the changes and advised me of new schedule. Chaos in the Windjammer Café.  Kids playing with food and utensils.  More oversight needed by staff to ensure cleanliness and deter contamination. The dining room waiter was exceptionally kind and went out of his way to provide service, I believe his name was Rohan. The food in the dining room was not the best, however Giovanni's Table was superb! There did not appear to be much thought put into planning an coordination of entertainment.

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5
Waiter in dining room, Rohan provided excellent service

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
The service was good

Ship Tip

The casino slots were extremely tight. The lunch served at Labedee was tasteless

3 out of 5
Visit Los Holas Avenure
5 out of 5
Go to the beach and shops
3 out of 5
The Plantation Tour was o.k. and the Beach Tour was o.k. Including a meal or snacks with the Beach Tour would be a great idea.
5 out of 5
Old and New San Juan Tour was great!
1 out of 5
Two ships on the island at one time makes it to congested. Need to improve upon the food, it was totally tasteless.
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