Problem with booking
Harmony of the Seas Cruise Review to Caribbean - Southern
8 Night Southern Caribbean (Ft. Lauderdale Roundtrip)
Sail date: November 12, 2022
Ship: Harmony of the Seas
Cabin type: Inside
Cabin number: 3828
Traveled as: Large Group
Reviewed: 1 year ago
Review summary
Cruise / ship was fine. Our problem was that 5 days before our Nov 26 sailing, Delta notified us that the 3 guaranteed ocean view balconies we purchased in Aug were cancelled because Royal Caribbean overbooked. We could have an inside cabin with some refund, sail on another ship, or cancel the trip. For a honeymoon celebration with a groom who had never sailed, this was a great first impression. However, we received cabin upgrade offers from Royal Caribbean that entire week, even on sailing day! Hard to imagine the cruise line isn’t going for the highest fare they can obtain! We took the insides & were never able to get an explanation from RC, onboard or by phone pre- & post-sailing: 2-hour phone holds that were “accidentally disconnected “. It has never happened to us on many cruises & now we cannot be sure who is really to blame, but we are left disgusted by this practiceEmbarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Be cautious of ‘shiptime’ versus the time of day in port. If you book an excursion through an independent provider, you must coordinate carefully or possibly miss your meet-up time
Ports of call
Labadee (Cruise Line Private Island)