The ship itself was beautiful. We enjoyed all the different venues and activities. We were less impressed with the food and found it did not compare to previous experiences on RCCL. As noted before, I found they were not upholding to the health protocols they outlined in their pre-boarding notices, especially since there was a new variant spreading. I sailed on another line in November 2021 and felt things were much cleaner and protocols adhered to, despite not requiring mask at that time
Embarkation
5 out of 5
speedy and efficient embarkation process..everything was well organized
Ship experiences
Food and Dining
3 out of 5
having sailed previously on same class ship, was surprised to find that the quality level of food had declined..the buffet food was fair to good depending on items served..had a very poor duck entree in dining room one evening as meat was overcooked,tough and stringy..in conversation with other passengers, we found this to be most diners experience
Onboard Activities
5 out of 5
slides were fun..trivia was great as always..solarium was lovely
Entertainment
5 out of 5
the ice show, comedy show and main headliner show were all terrific. Very talented people
Children's Programs
did not travel with children
Service and Staff
5 out of 5
our cabin steward was very attentive and cheerful and welcoming. Our dining room waiter and assistant waiter were outstanding. Cheerful, friendly and very accommodating with assistance with dietary restraints
Ship Quality
3 out of 5
health protocols were a bit lax at times. found empty soap dispensers in restrooms despite reminders to wash hands frequently. also, were not cleaned often as there were full trashcans and pieces of paper towels on floors. noted that bar tops and tables were not always cleaned between patrons. elevator rails and buttons not noted to be cleaned as frequently as one would expect during these times. mask mandates in enclosed areas were lax and noted to observe unmasked passengers coughing or sneezing
Cabin / Stateroom
5 out of 5
room was spotless and maintained throughout voyage. was bigger than we expected with a nice size sitting area .. bed was very comfortable
did not do an excursion as we have been there many times. that being said, we did get off the ship to walk around and found things dirty and uninviting.
my husband went to the island and said he really enjoyed it..due to limited capacity on ship, he said he frequently had a small pool or hot tub to himself
we opted for self assist debarkation and it was quick and easy. no lines or waiting for your number to be called. just walked off the ship and breezed through customs.
That’s so weird because everytime we have be on any royal ship they seem to be constantly cleaning. Sorry that it didn’t work out well for you guys. Perhaps they were short staffed or something. Still a let down I know. Hopefully you will give them another chance to prove to you that they are the best!
We were on the Harmony for 13 days for the Nov 2021 transatlantic and thought they did an awesome job of cleaning all the time. We never felt concerned whatsoever, and also thought the food was great. But we arent picky eaters either.
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