Heartbreaking

Due to my disability and service animal we were sent in circles it seemed. No one was sure what to do.

Getting food that I liked was difficult. Getting seating was difficult until the very end when one of the managers was very compassionate to my disabilities and limitations and helped me enjoy my last day. Food the entire trip was disappointing for me compared to the Oasis when I always had something I loved. The bartender my husband found on this trip was over the top great. Other than that it was horrible for both of us. I missed the cupcake place. I really wanted something special for our 40th-anniversary celebration cruise.

Just nothing for me. Besides, the lines were very long for any of the activities. Not sure about the fitness center. Usually, everywhere I go, the equipment I use is not available.

I suppose the shows would have been ok, but never went to any. When it came the time I just was not interested. So I can't rate them bad. I am sure for the right people they were pretty good.

Nothing like the Oasis. I felt a lot of heart and detail went into the care of the rooms, i.e. the towels decorations daily and pleasantries. On the Harmony, I felt like a number. Nothing special even though we made it clear this was a celebration cruise of our 40th-anniversary. Since our kids could care less to even acknowledge us we were hoping to be a little spoiled. A few times we had a towel decoration. The halls were always crowded with cleaning crews when they seemed invisible on the Oasis. Then there were the stores. You were ignored. Had to look for help. Then they were not knowledgeable. Many stores the employees did not speak clear English. Very hard for me to understand and on the rude side. The Jewelry Stores. Regalia Fine Jewelry, Starboard Cruise Services. I feel abused or made a joke of by the staff of these stores. I have a disability that requires me to have a Service Dog with me at all times. She was clearly marked as a Service Animal. I feel that they used her to get to me, by making all over her and making me feel I was "love" and "cared" for through her they had me all starry-eyed over jewelry I really would not have considered for a large purchase. They all crowded around me and made me feel pinned in and smothered me with this jewelry I had never heard of or knew anything about. I still don't really. They had me all wrapped up in it and side-tracked with the attention given my dog with so many compliments. They ended up selling me over $14k of jewelry and was going to lend me a piece to wear to dinner the next night. I was not impressed, but too shy and embarrassed to let them know. I was told that it would change colors in the lighting. I never saw it. I was also told that people would be complimenting me all over the place. That I could wear next, a piece that "big" stars were buying up. It was all fluff. I had buyers remorse and before the third day, actually, before 48 hours, I told my husband to terminate the sale. I was hysterical. I could not even leave the room. I knew what they would do once again. I felt so mentally abused by all of this. My husband had me on extra meds and tried to coax me from the room, but I would not be around people. He even had to have the room not serviced. He went down to terminate the sale I was badgered into and was given a lot of flack about it. They did not want to. Finally, it got resolved and I got a, what I thought was a "sweet card with a note", but it was just another lie. Because of the card I left the room and went out. I was in bad shape though. I would not enter the jewelry stores. Only because of the note from Gabriela Zagatto, did I go near the store. I sat outside while my husband went in to see if she was there. She was not he was told and we just sat at that spot for a while. I debated on going in. I was so scared though. I could not handle having them all over me and my dog and using her to get to me. Then my husband told me there was someone standing at the store entrance for me. She came to me and gave me more hugs as before and tears. I feel like it was all in jest. I went in and they all kept their distance. Probably told to do so after the other incident. I really wanted something for my 40th Anniversary, it had been ten years since I had gotten anything. I decided to get one of those "unknown" stone rings called "Zultanite" It is supposed to be some rare stone like the LeVian Chocolate Diamond. I had always wanted another chocolate diamond. I got one when they first hit the market sold be another company. It was beautiful and heart shaped. Unfortunately, I lost it and it could not be replaced. The company that orginally sold it no longer had it and no one else could sell a "chocolate" diamond. It took forever to know who could and did not find it out until the cruise. Zales that handle all my diamond needs searched high and low for two years until they found something close. I got it from them thinking that would be the best I could ever do. Knowing that this Regalia Jewelry had LeVian chocolate jewelry I had to have something. Gabi took care of the sale. I got a Zultanite ring and a LeVian chocolate diamond ring. They tried to shove all kinds of the Zultanite rings down me. Only showed me one LeVian one. I ended up spending more on the one I think will end up being a worthless piece of junk, no one has heard of it around where I live than I did the one I really wanted to invest in. They knew that too. I was too vulnerable. I should have just forgotten about a remembrance. She never gave me ring boxes, or information on my LeVain ring. We had to fight tooth and nail to get any when we got home. I so regret the purchase. The only purchase I don't regret is the one we made of two watches. They were both Rolex's I hope we got a good deal. I don't know. Gabi even said she wanted to stay in touch and wanted copies of the pictures of her and I and Autumn. She gave me two email addresses. I sent them a couple of weeks after the trip. She never opened either email. I feel like such a fool. I am so embarrassed. I know why I steer away from people now. I don't trust anyone. She made things much worse. It was like I was one big joke. Yeah, the joke is on me once again. Once again I get hurt for opening up my heart just a little. I suffer from PTSD. I am destroyed. What was supposed to be the greatest anniversaries of all time, was destroyed by her, the salon, the spa, and even the dinner place. Not to mention, I never had a real meal the whole time I was on the ship. If it isn't bad enough our kids are heartless, we had one of the worst anniversaries ever. The massages were even horrible. Worst staff ever. I sit here and cry thinking about it. I am so long in writing my review in hopes I was wrong about Gabi, but I am rarely wrong about people and I wasn't about her either. Anyone will stick the knife in if they can. I am too vulnerable and want to see the best in everyone. Kindness is something I don't know. I have spent my life making people happy and don't regret a minute of it. I just would like to be on the receiving end to know what it feels like to have a smile in your heart. Beware is all I can say. Especially if you have a disability. You will be taken advantage of.

Wasn't as clean or as nice as the Oasis was when we went on it.

The people that helped me off the ship were great. Still did not speak good English, but treated me better. I guess people with disabilities are not welcome on cruises.