Exceptional Service

Harmony of the Seas Cruise Review to Caribbean - Western

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 29

Overall rating:

4.6 out of 5
Harmony of the Seas

7 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: April 14, 2018

Ship: Harmony of the Seas

Cabin type: Balcony

Cabin number: 9166

Traveled as: Family (young children)

Reviewed: 6 years ago

Review summary

Overall the ship was beautiful and all staff were pleasant and helpful.

Embarkation

4 out of 5
With only one working gangway, getting on the ship took much longer than expected. Other than that... smooth sailing!

Ship experiences

Food and Dining

4 out of 5
Drinks were great! I especially loved the Coconut Mojitos from the Latin bar Bolero's in the promenade. Vintages was another great place with experienced and knowledgable staff! I would say the food included with the cost of the trip was similar in quality to TGI Fridays, or any basic chain restaurant. We found our best dinners were at the Solarium Bistro! The character breakfast was fun for the kids, but we were disappointed to see only 3 characters. Tough to get the little ones up early and see them slightly disappointed!

Onboard Activities

5 out of 5
We always found a chair near the pool, and did notice the attendants placing stickers on unattended chairs. Waiters were very attentive with drinks as well. All facilities were immaculate! Only drawback was the lines for waterslides, and seeming lack of water pressure to make it a faster ride. Both my hubby and 6y/o daughter slowed nearly to a stop on the slides

Entertainment

5 out of 5
All were fabulous! Had a hiccup during Columbus the musical, but the Cruise Director came out and entertained us until the show came back on!

Children's Programs

5 out of 5
My daughter cried and begged to stay after hours! Only complain was that they never left the play room to do experiments and such

Service and Staff

5 out of 5
All staff were happy and attentive. Never had a complaint!

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Wish there was more room to hang long dresses, even my knee length dresses sat on the bottom of the closet. Our room was an accessible room, so all things were a bit different than most.

Ship tip

Drink the coconut mojitos from Boleros, and eat dinner durring the sunset at the Solarium Bistro!

Ports of call

Ft. Lauderdale (Port Everglades), Florida Did not visit port

Flew in morning of departure

Labadee (Cruise Line Private Island)

4 out of 5
Drinks are included in your package, but the variety is lacking severely. The Labadoozie is good for 1 drink, but then just too sweet! The locals making drinks have plenty of liquor choices, but told me over and over there is nothing else but the labadoozie juice to mix it with. The activities on the island are great! I would highly recommend the roller coaster and zip line!

Falmouth, Jamaica

5 out of 5
We went to the Blue Waters Beach through RCI. It was an all inclusive beach package! The beach Guide, Smurf, was awesome and kept the fun going. The drinks were also very sweet, but there are so many, you can find something that you like. The Jerk Chicken for lunch was Amazing, as were the little cakes!

Cozumel, Mexico

4 out of 5
We did the Royal dolphin swim at Chakanaab. It states it is a 4 hour excursion, but you can stay all day. the all inclusive package here is LACKING in drinks. You are very limited on selection and can only get them at 2 bars. There are no cameras in the dolphin area, and the photographers did not take pictures of the manatee experience, which I wished we had. Especially since we had to pay $200 for our pictures (after paying close to $400 for our family of 3 to get into the experience). On the bright side, the experience was amazing! After that we snorkeled and had no trouble viewing many different fish and coral.

Disembarkation

3 out of 5
Only one gangway made this a slow process. Also felt only 8 customs lines were not enough as well. We waited in LONG LINES and seemed to wasted our last free day here.

Traveler Photos

Rock Climbing Wall Ice Skating Rink! Boleros Bar Best chocolate cake on the ship! Character Breakfast
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