Whole family Sick with noro virus and no compensation cruise

Cruises: 7+ cruises

Review: 1

Helpful Votes: 39

Review summary

My entire family ended up sick with the Norrel virus. Because everyone was sick at different times and I had small children I informed the staff that I was unable to take anyone down to the clinic due to the fact that I had other children that were well but I had to take Cara. My entire family of 6+ truck with the virus except for me. I was nauseous but never was full of sick. It literally ruined our cruise. We were unable to attend multiple activities or even leave our rooms for days on end. I told Staff about it, and was referred to present to the clinic, but I could not go because my family is so sick I cannot get them they told me they would send up a doctor to check us out in our cabin and that never happened. Sometime when I tried to go down to talk about reimbursement for the days we were sick, they told us they have no proof of our illness because the doctor never came to my cabin. I am very frustrated by this and will probably never sandwich while creating again due to this one reason. The last day of the cruise my whole family was sick and we had to pack our bags, but they told me I needed to go down to the clinic. How was I supposed to pack my bags to get off the ship and be ready to leave the next morning when I was down in the clinic with my sick family.

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Children's Programs

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Ft. Lauderdale (Port Everglades), Florida

Labadee (Cruise Line Private Island)

Falmouth, Jamaica

Cozumel, Mexico

Disembarkation

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