Beautiful ship but deficient service

Harmony of the Seas Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 7

Overall rating:

2 out of 5
Harmony of the Seas

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: April 29, 2017

Ship: Harmony of the Seas

Cabin type: Balcony

Cabin number: 14250

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Crew appears to be overwhelm by the number of guests. Non-fee food service was of poor quality and variety. Main dining room was a total disaster versus previous RC cruises that we have been on. Specialty restaurants were good. The best ones were James Oliver, Chops and Wonderland in that order. The worst were the Mexican restaurant, 150 Central park and the Japanese Steakhouse ( it was not worth $230 for 2). Overall cleaness of the boat was impecable... maybe this size of cruise is not for us .

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5
Stores schedule is difficult to track

Entertainment

3 out of 5

Service and Staff

1 out of 5
Staff seems to be careless of guests

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
Smaller than expected for the price

Ports of call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5

Nassau, Bahamas

2 out of 5

Charlotte Amalie, St. Thomas

2 out of 5

Basseterre, St. Kitts

1 out of 5
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