Beautiful ship but deficient service

Item: Harmony of the Seas
Rating: 2
Author: Julianv

Harmony of the Seas Cruise Review to Caribbean - Eastern

Julianv

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 13

Overall rating:

2 out of 5

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: April 29, 2017

Ship: Harmony of the Seas

Cabin type: Balcony

Cabin number: 14250

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Crew appears to be overwhelm by the number of guests. Non-fee food service was of poor quality and variety. Main dining room was a total disaster versus previous RC cruises that we have been on. Specialty restaurants were good. The best ones were James Oliver, Chops and Wonderland in that order. The worst were the Mexican restaurant, 150 Central park and the Japanese Steakhouse ( it was not worth $230 for 2). Overall cleaness of the boat was impecable... maybe this size of cruise is not for us .

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Stores schedule is difficult to track

Entertainment

3 out of 5

Service and Staff

1 out of 5

Staff seems to be careless of guests

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

Smaller than expected for the price

Ports of call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5

Nassau, Bahamas

2 out of 5

Charlotte Amalie, St. Thomas

2 out of 5

Basseterre, St. Kitts

1 out of 5

7 Comments

NewbieZmobile 7 years ago

@papaZee thank you so much. that I def didn't know

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michi533 7 years ago

Julianv. Can't agree with you more!! I was not impressed with the food or service in the main dining room. Been on the Allure and service and food was much better. Harmony is a beauty thou.

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papaZee 7 years ago

@NewbieZmobile, and all others! All Oasis class ships serve breakfast at Johnny Rockets and also in Central Park as well as other places on the ship.

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graham123 7 years ago

I was very impressed with mdr. 3 restraunt floors, 900 people each. We were done eating 1 1/12 everynight. I like the food, especially the lasagna. you have to remember the mdr food is a 3, 4 star. all cruise ships, to many people to serve 4,5 star food. you can get 4,5 star food from specialty restaurants. chops I had a 8oz aged filet mignon. yummy yummy ððð

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NewbieZmobile 7 years ago

That's what I was saying. lol. There was so much to do and the staff!!! The best! Room service after dinner. Water Slides, Abyss, Lounge chairs..... I was blown away. Got tired of WindJammer's breakfast, fast. Lol.

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graham123 7 years ago

I was on ship couple of weeks ago. my experience was totally diffent. from the crew, mdr dinning,entertainment,pools,cabin. awesome fun time. âââââstar Maybe large ship not for you.

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NewbieZmobile 7 years ago

Thank you for the review. that was my 1st cruise and I loved everything. I mean everything!!! Lol. I read to know what to look for and also what other ships to try. Any suggestions?

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Harmony of the Seas Cruise Review to Caribbean - Eastern

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