Beautiful ship, service could be better
Harmony of the Seas Cruise Review to Caribbean - Western
Sail Date: November 19, 2016
Cabin Type: Oceanview
Cabin Number: 7102
Traveled As: Family (older children)
Reviewed: 7 months ago
We loved the Harmony of the Seas as a ship, but there are some things that need to be fixed. This cruise ship has plenty to offer. The overall food in the main dining room was quite good. The challenges we had on the ship had to do with service and cleanliness. Many bars were understaffed, so there were long waits. The staff was basically doing their job, but nothing extra in the way of friendliness or interaction. The bathrooms in public areas were not maintained, with trash cans overflowing. Our cabin smelled like "fish" and no one seemed to be able to get rid of the smell. Dirty glasses were left in the room after the room was cleaned. I had to ask for replacement of a bar of soap. No tissues were provided. If I'm a Platinum member of Crown & Anchor and never felt special. We've been on several other Royal Caribbean cruises and never felt this way. Maybe they are
Food and Dining
Service and Staff
Cabin / Stateroom
Bring shampoo, conditioner, lotion. Don't get a cabin in the front of the ship.
The Solarium Cafe is quieter place to have breakfast.