too big a ship to cater to everyone

Harmony of the Seas Cruise Review to Europe - Western Mediterranean

bobsaca579

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 10

Overall rating:

3 out of 5

Verified Review

Western Mediterranean

Sail date: September 15, 2016

Ship: Harmony of the Seas

Cabin type: Balcony

Cabin number: 7290

Traveled as: Couple

Reviewed: 8 years ago

Review summary

This was the worst cruise we have ever taken-1 yr ago we signed up for 6 p.m. dining and were told we had anytime dining because of the 5,000 people that boarded b/4 us in Barcelona had that time frame- the list of bad continues---

flight out canceled-arrived in Italy late-shore excursions that were pre-booked -were not recorded and we had to rebook-food not up to standards -asst waiter lost husbands sea pass card- one excursions canceled and our friends were not notified of this-we told them it was canceled -areas of the ship were dirty and floors were sticky-no shows for 2 nites- some shows were not up to RC standards-waste of time--tickets for return flight were canceled by airline -tickets had to be reissued

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5

excellent- elvira was excellent-

Ship tip

be prepared for lower standards

Thumbs up

Ports of call

Civitavecchia (Rome), Italy

5 out of 5

Naples, Italy

5 out of 5

Barcelona, Spain

5 out of 5

Palma De Mallorca, Balearic Islands

5 out of 5

Marseille (Provence), France

5 out of 5

La Spezia, Italy

5 out of 5

12 Comments

daclemens 8 years ago

My time dining is great. Our party of five had the same table & staff each night, but we were able to show up whenever we wanted to. No lines at all. It gives you flexibility to plan around shows & shore excursions.

Thumbs Up 0

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Jerdam 8 years ago

That sucks. Hopefully something can be rectified once on board. Try and make the best of your cruise, regardless. 👍🏾

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dbiscardi 8 years ago

I got an email cancelling 3 shows and and email changing us to my time dining when we booked a year and a half in advance for late night seating. Very displeased and I board in the morning for our cruise.

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mexscot 8 years ago

Thank you daclemens . I'm going in 4 days I will enjoy myself

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mexscot 8 years ago

Next time stay at home.

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daclemens 8 years ago

Amazing. We just finished the same cruise and everything was absolutely excellent. Ship was amazing, food was really good (including two lobster tails each on Friday night), and staff were all very professional and courteous. We did shore excursions at all five stops and never had a single problem except for large crowds in Florence & Rome. Our My Time dining was faultless too.

Thumbs Up 4

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SweetCherryFly 8 years ago

You cannot blame the cruise line for some of your issues. I hope you realize that.

Thumbs Up 2

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dreams008 8 years ago

The tickets and flight problems def are not Royal related.

Thumbs Up 7

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kingbrian1 8 years ago

How can it be so bad and plenty others say it's great u just been unlucky I think

Thumbs Up 4

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tmunzert 8 years ago

Minor issues. 😏

Thumbs Up 1

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stevenstair 8 years ago

Try Carnival next time

Thumbs Up 5

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cruisetiludrop 8 years ago

Surprised you made it home alive.

Thumbs Up 9

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