Service was outstanding!

Item: Grandeur of the Seas
Rating: 5
Author: flanpa

Grandeur of the Seas Cruise Review to Caribbean - Western

flanpa

Contributor Level: Deck Hand

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 18

Overall rating:

5 out of 5

Verified Review

5 Night Western Caribbean (Galveston Roundtrip)

Sail date: October 05, 2022

Ship: Grandeur of the Seas

Cabin number: 4519

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

I enjoyed the cruise overall even when it was during hurricane season and it was a little bit of a rough ride. The staff overall was what made the trip a success. Everyone went above and beyond to make sure we were comfortable and having a good time.

Embarkation

5 out of 5

From the first greeting we walked straight on the ship with almost no stops.

Ship experiences

Food and Dining

5 out of 5

The service we received was excellent. Everyone knew our names and tried to please us anyway they could.

Onboard Activities

5 out of 5

Entertainment

5 out of 5

I loved the music beside the pool, the shows were wonderful, the musicians in the center of the ship were fun to stop and enjoy!

Service and Staff

5 out of 5

All of the staff were outstanding.

Ship Quality

5 out of 5

It amazed me how clean everything was. Because of the waves many people were sick. The staff were able to stay on top of all areas and keep it clean.

Cabin / Stateroom

5 out of 5

The cabin was very well designed. We had plenty of storage for all our items. The beds were comfortable. Best of all was the room porter. He kept the room in top shape at all times.

Ports of call

Cozumel, Mexico

5 out of 5

We did the jeep excursion. It was a great overall excursion which gave us a little of everything offered.

Thumbs Up 1

Disembarkation

5 out of 5

8 Comments

Other reviews of this sailing

break away

A great Vacation!

The Staff made this a great cruise!