Don’t do it! Not worth it!!!

Grandeur of the Seas Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 5

Overall rating:

2.6 out of 5
Grandeur of the Seas

5 Night Western Caribbean (Galveston Roundtrip)

Sail date: June 10, 2022

Ship: Grandeur of the Seas

Cabin type: Suite

Cabin number: 8002

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

Don’t sail with this company. They are terrible overall.

Embarkation

4 out of 5

Ship experiences

Food and Dining

2 out of 5

Great Gatsby Dining Room

4 out of 5

Food was mediocre at best.

Windjammer Marketplace

1 out of 5

Good was disgusting.

Viking Crown Lounge

3 out of 5

Nice quiet lounge.

Onboard Activities

1 out of 5

Gift Shop

3 out of 5

Not much choice.

Swimming Pools

2 out of 5

Pools need to be redone. No water slide. Adult pool is very small.

Jewelry Shop

5 out of 5

This was the only saving grace on this ship.

Guest Services and Explorations!

1 out of 5

Nope. Bad customer service.

Day Spa and Fitness Center

4 out of 5

Great massage but the room had no music playing, and was too bright for a massage. Not very relaxing.

Entertainment

3 out of 5

Palladium Theater

2 out of 5

Old and outdated. Needs to be refinished.

Children's Programs

1 out of 5
They were only open from 8pm-1am. Even on the sea days.

Teen Center

2 out of 5

Hours are very restricted.

Service and Staff

1 out of 5
No one can take responsibility for their mistakes. No one can fix a problem for a guest. They just continue to pass it off on someone else.

Ship Quality

1 out of 5
This boat needs to be retired.

Cabin / Stateroom

3 out of 5
Room was ok, like a small one bedroom. Room attendant did not do anything special even though We were in a suite. The balcony had rust. The bathroom was old and outdated. It had work done, but instead of a complete redesign, they just patched the holes.

Ports of call

Galveston, Texas

5 out of 5

Costa Maya (Mahahual), Mexico

5 out of 5

Cozumel, Mexico

1 out of 5
Excusing lied about what was offered.

Disembarkation

3 out of 5
Was this review helpful? 5

14 Comments

bobherb    2 years ago

You must be hard to please

lilygracie    2 years ago

I have been on 8 Royals cruises and all have lived up to my expectations. Eastern Caribbean and Western Caribbean plus Rome

Gizmolia    2 years ago

Just cruised this ship, it was ok if you like really laid back. We wanted to try but prefer bigger ship with more activities. Love RCL, going on 3rd cruise this year in October, the Liberty of the Sea. Second time on her.

rejeep    2 years ago

Sorry you had a bad experience. We enjoyed sailing on this ship.

javawoody    2 years ago

Appreciate your view

Gwbigdog    2 years ago

Oops 😬 thanks

joyandjerry    2 years ago

Sorry it didn't work out for you. Was on the same ship for 12 days March 2020 when the pandemic was declared. Couldn't get to any more ports, but staff went above and beyond!

AuntPinkie    2 years ago

Sorry this cruise didn’t meet your expectations. Appreciate your feedback.

esrescuer    2 years ago

Another incident of note doing your research and having expectations based on the large bells and whistle ships. Not everyone is meant to cruise the old-fashioned way where a cruise is for kicking back and relaxing some just want to be on an amusement park at sea.

yk07us    2 years ago

What "special" things did you expect from your steward?

Dee1952    2 years ago

We have sailed this ship several times and have really enjoyed it. We love small ships. This is an older ship. Some people are just hard to please.

CruzeFan    2 years ago

Thanks for the review. It sounds like cruising is not for you.

missnotanlines    2 years ago

Maybe cruising is just not for you

WhippetMum    2 years ago

Thanks for the feedback

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