Cruise was nice, but ripped off for an excursion we didn’t get to take, and numerous phone calls and e-mail messages to rci have gone unanswered!

Item: Grandeur of the Seas
Rating: 4.5
Author: aburg26

Grandeur of the Seas Cruise Review to Caribbean - Western

aburg26

Contributor Level: Deck Hand

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 3

Overall rating:

4.5 out of 5

5 Night Western Caribbean (Galveston Roundtrip)

Sail date: May 13, 2022

Ship: Grandeur of the Seas

Cabin number: 3574

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Overall average no entertainment, didn’t have a bookstore

Embarkation

4 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

4 out of 5

Pool casino

Entertainment

1 out of 5

Average

Children's Programs

No children

Service and Staff

5 out of 5

All around friendly caring staff on all levels

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Very comfortable and clean

Ports of call

Galveston, Texas

5 out of 5

Thumbs Up 0

Costa Maya (Mahahual), Mexico

5 out of 5

Did not get to do excursion because of a lack of communication between your comp and royal caribbean port arrival time! Want a refund for this!

Thumbs Up 0

Cozumel, Mexico

5 out of 5

Excellent, parasailing

Thumbs Up 0

Disembarkation

1 out of 5

Very clustered, unorganized to say the least

5 Comments

SRAlbritton 2 years ago

Thank you for taking the time to share your cruise with us. Glad that overall you had a good time. Sorry about the excursion, hope you get it worked out.

Thumbs Up 0

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Gwbigdog 2 years ago

Oops 😬 thanks

Thumbs Up 0

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AuntPinkie 2 years ago

Appreciate your feedback. Sorry about the excursion.

Thumbs Up 0

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CruiseQueenNH 2 years ago

Cruise ships normally don't have a bookstore. Might I suggest bringing your own boom next time if you plan on reading on the ship.

Thumbs Up 3

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javawoody 2 years ago

Thanks for the review

Thumbs Up 1

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Other reviews of this sailing

Very disappointed.

excellent