NOT the BEST

Grandeur of the Seas Cruise Review to Bermuda

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 42

Overall rating:

2.5 out of 5
Verified Review
Grandeur of the Seas

5 Night Bermuda (Baltimore Roundtrip)

Sail date: October 12, 2019

Ship: Grandeur of the Seas

Cabin type: Oceanview

Cabin number: 2554

Traveled as: Family (older children)

Reviewed: 5 years ago

Review summary

The ship is beautiful, specialty restaurants are the way to go. Make sure you get your drink package and internet packet before you get on the ship!

Embarkation

3 out of 5
It was okay, but when you first go to check-in the staff at the port need to retrained on customer service.

Ship experiences

Food and Dining

2 out of 5
EVERYTHING IN THE SPECIALITY RESTAURANTS WERE WONDERFUL! You have an excellent waiter named Hash. He is the BEST! ALL of the other restaurants need some major improvement. The food was always cold, staff in the windjammer were not friendly. I was charged $63.00 for a soda package. Most of the time there was not coke syrup in the machine. In the main dining room the food looked good but it never tasted good. It was always too watery, cold, and not seasoned well.

Onboard Activities

2 out of 5
Comedy show was good and the movies selection was good.

Entertainment

3 out of 5
I loved the DJ on the 11th floor

Children's Programs

No children in my party

Service and Staff

2 out of 5
Hash and Jemmonth were both excellent and always helpful.

Ship Quality

5 out of 5
The room was clean, BUT the bed was soooooo hard. The showers are TOOOOOOO small. I don't care what you did you ALWAYS got water on the floor. The water in the bathroom always had a smell. The toilet seat was lopsided.

Cabin / Stateroom

3 out of 5
bed too hard, bathroom shower too small, water had a smell, toilet seat needed to be repaired.

Ship tip

Chose another ship

Ports of call

Baltimore, Maryland

1 out of 5
The staff were not pleasant. I'm talking about the people at the "first" check point. The second check point was very pleasant and the staff was professional.

King's Wharf, Bermuda

3 out of 5

Disembarkation

3 out of 5
It was very crowed and people didn't seem to know where to go
Was this review helpful? 42

3 Comments

wgammon1    4 years ago

Sorry you didn't enjoy your cruise.

rickfab1    5 years ago

To each his own. Love the Grandeur.

15mustang    5 years ago

We had a great experience on Grandeur and at the Baltimore port. Everyone was very nice and helpful.

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