Very disappointed we did not get credit towards this cruise or another because of all the itinerary changes.

Grandeur of the Seas Cruise Review to Canada, New England, New York

Cruises: 7+ cruises
Review: 1
Helpful Votes: 21

Overall rating:

3.8 out of 5
Verified Review
Grandeur of the Seas

9 Night Canada & New England (Baltimore Roundtrip)

Sail date: September 05, 2019

Ship: Grandeur of the Seas

Cabin number: 2130

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Disappointed with Royal Caribbean for not offering some credit for this cruise because of all the changes to the itinerary or credit for another cruise. We have two cruises booked for 2020 and 2021. It would be nice to have them offer some additional onboard credit for inconvenience of this past cruise. Our room steward and dining staff were exceptional.

Embarkation

2 out of 5
We were in Baltimore Harbor for 2 plus days waiting for weather changes. Very hard to understand the captain when giving announcements.

Ship experiences

Food and Dining

5 out of 5
It was the staff in those places that made it special, not the food so much. Great staff for restaurants.

Onboard Activities

3 out of 5
Didn't use pools, climbing wall, etc

Entertainment

4 out of 5
Very loud when performing in the theatre. Music in atrium good and bar areas very good.

Service and Staff

5 out of 5
This group made our cruise worthwhile and they are appreciated. Room steward and dining wait staff, wonderful.

Ship Quality

4 out of 5
We prefer the smaller ships although this one is an older ship.

Cabin / Stateroom

3 out of 5
First time we have had a room like this one, it was noisy and claustrophobic. Will go back to rooms on higher decks with balcony.

Ship tip

Don't go in hurricane season! Second time we tried to take this cruise and both times the itinerary was changed.

Ports of call

Baltimore, Maryland

2 out of 5
No tours were offered, we were on the ship for two plus days waiting to leave.

Boston, Massachusetts Did not visit port

It was cancelled from our itienerary, very disappointing. And yet we had to go to the port at night to drop of a sick passenger.

Portland, Maine

5 out of 5
We enjoyed our excursion to Kennebunkport and walking around Portland. Organization of tour from port was chaotic.

Bar Harbor, Maine

3 out of 5
Late to this port because of change of itinerary. Couldn't do our excursion. Walked around the town which is nice.

Saint John, New Brunswick Did not visit port

Canceled because of itienerary change, another disappointment.

Halifax, Nova Scotia

3 out of 5
Walked around the town.

Disembarkation

4 out of 5
We were certainly on time for this! Passengers were expecting an announcement that we would be receiving some credit for all of the changes but nothing.
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