Disappointed with quality of service and cleaniness of ship.

Grandeur of the Seas Cruise Review to Caribbean - Bahamas
Experience: 2-3 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

3 out of 5
Grandeur of the Seas

9 Night Southeast Coast & Bahamas (Baltimore Roundtrip)

Sail Date: April 26, 2018

Ship: Grandeur of the Seas

Cabin Type: Inside

Cabin Number: 4567

Traveled As: Couple

Reviewed: 4 months ago

Review Summary

Our overall experience was not very good, hot food was not hot, service in the MDR was very slow and we only had a total of 4 people at our table. Ship has lots of trash laying around, furniture was old and broken/torn. The entertainment was geared toward a much older group of people. We had stained bedding in our cabin after 3 days of hoping the room attendant would change it we ended up complaining to guest services. (we did get an upgrade but that room was not much better)

Embarkation

5 out of 5

Ship Experiences

Food and Dining

2 out of 5
Slow service, food not maintained at a proper temperature. SAME food served almost everyday.

Onboard Activities

2 out of 5

Entertainment

2 out of 5

Service and Staff

2 out of 5
bar and MDR staff was very slow at serving.

Ship Quality

2 out of 5

Cabin / Stateroom

3 out of 5

Ports Of Call

Charleston, South Carolina

5 out of 5

Port Canaveral, Florida

4 out of 5

Miami, Florida

4 out of 5

Cococay (Cruiseline's Private Island) Did not visit port

Cococay was cancelled because of weather

Nassau, Bahamas

3 out of 5

Disembarkation

5 out of 5

Traveler Photos

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