Concerns

Grandeur of the Seas Cruise Review to Canada, New England, New York

Cruises: 7+ cruises
Review: 1
Helpful Votes: 51

Overall rating:

2 out of 5
Verified Review
Grandeur of the Seas

9 Night Canada & New England (Baltimore Roundtrip)

Sail date: October 13, 2016

Ship: Grandeur of the Seas

Cabin type: Oceanview

Cabin number: 2138

Traveled as: Couple

Reviewed: 8 years ago

Review summary

Food was not up to par....normally have a hard time choosing because there are so many options....this time hard time choosing because options were not appealing.  Our wait staff....was awesome!!   Was not aware of the gratuities charged per person per day....our agent did not inform us.   When I tried to contact our agent to add deluxe beverage at discount, she was no longer with company!   Was never notified of this!   Moldy fruit in drinks..when I complained received bottle of wine, which was nice, but I had the beverage package, which I had to pay extra for because of previous sentence.  Excursions were expensive....did much better on our own!   Enjoyed most of the entertainment, except the guy playing piano at night in schooner bar was the worst singer!   Needed more diverse activities...trivia and bingo are fine but should have been more!   The entertainment in cerner was great but should have been held in the theatre if u didn't claim your seat hours before u couldn't see.  Quest was fun but again not enough room and hard to get a drink. 

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
Could hear crew and engines all night long.

Ports of call

Baltimore, Maryland

5 out of 5

Boston, Massachusetts

5 out of 5

Portland, Maine

5 out of 5

Bar Harbor, Maine

5 out of 5

Saint John, New Brunswick

5 out of 5

Halifax, Nova Scotia

5 out of 5
Was this review helpful? 51

9 Comments

corky112340    8 years ago

Two Stars a joke!!! Complaints kind of silly, sorry Kim.

Girls248    8 years ago

Love this ship. Never had a problem with food or entertainment. We pay our gratuities ahead and they deserve every cent. The crew work hard to make your vacation enjoyable. Don't think some of your comments are called for.

coneyraven    8 years ago

I'm with Eddie - troll. She acts like she's a seasoned cruiser, yet no cruises listed in the history, not even this one.

kknorr0320    8 years ago

For next time, you also could have booked the beverage package yourself. Our next cruise was booked through a travel agent but I've done all my excursions, meals and drink package myself.

jib614    8 years ago

Wow! Your upset because you had to tip! The crew work their butts off!

eddiemac1    8 years ago

denzil    8 years ago

Perhaps you and the cruise line would both be happier if you never cruise again.

kknorr0320    8 years ago

You cruised before and didn't know about the gratuities? The cruiselines have been charging them as long as I've been cruising.

coneyraven    8 years ago

Let me see if I have this straight. You're busting on Royal Caribbean because you had a less than stellar travel agent. As for the food, drink and entertainment, I was on the ship in September and loved it.

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