Bermuda Trip on the Grandeur of the Seas-October 8th

Item: Grandeur of the Seas
Rating: 2
Author: ssstevens

Grandeur of the Seas Cruise Review to Bermuda

ssstevens

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 58

Overall rating:

2 out of 5

Verified Review

Bermuda

Sail date: October 08, 2016

Ship: Grandeur of the Seas

Cabin type: Balcony

Cabin number: 7092

Traveled as: Couple

Reviewed: 8 years ago

Review summary

This cruise to Bermuda never happened and the decision to go towards Bermuda should not have happened in this day and time. It was the roughest ride ever had on the cruise and we only went from Baltimore to the end of the Chesapeake Bay before we turned around and went past Baltimore to New Jersey. We were told that we were going to Canada and that didn't happened! At first we were offered a 50% on our next cruise and after so many complaints and motion sickness that we received and offer of 100% on next cruise. The Grandeur of the Seas ship should be rehab because of the many water problems that came in the rooms and everywhere else.

Ship experiences

Food and Dining

3 out of 5

The food was just average.

Onboard Activities

5 out of 5

That was fine.

Entertainment

3 out of 5

Didn't get to any of the shows except the entertainment in the center of the ship!

Children's Programs

No experience

Service and Staff

5 out of 5

Shout out to Bridgette-Stateroom personnel Sherbeth-server in evening Dining Room

Ship Quality

1 out of 5

This ship had a lot of problems. At least 3 window fell in the closed in pool. A lot of leaking water on the floors of the ship. Several rooms leaked water as did my room and some rooms were like pools. They took up carpets and had to replace in the rooms. I didn't like the attitude of guest services when my brother-in-laws rooms was flooded like a pool and they told him there was not another room available for them to move which turned out to not be true.

Cabin / Stateroom

3 out of 5

our cabin seemed like it was updated but water did get in the room and we used towels to soak up the water.

Ship tip

check your room because it might have been water logged.

Thumbs up

Ports of call

King's Wharf, Bermuda

1 out of 5

At Sea

1 out of 5

5 Comments

philmar59 8 years ago

We stay at best Western on O'Donnel St. They offer transfer to very easy check-in at Port. I believe 50. . we go every year on grandeur. Back to back.

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clemsue 8 years ago

Can anyone suggest a good place to stay in Baltimore? Close to the terminal? And is embarkation as quick as in Bayonne ? Thanks!

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nweigel 8 years ago

Seems like the cruise line went above and beyond for you. They don't control the weather but tried to make a cruise for you. When that didn't work you got a 100% refund and....if I am not mistaken you were still on vacation, not at home or work.

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agfstamps 8 years ago

And you got 100% refund, cruise lines dont control the weather. You rarely see full refunds unless the cruiseline is at fault.

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coneyraven 8 years ago

It's actually being dry-docked in the Spring

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