Not So Cool
My wife and I sailed on the Grandeur of the Seas, July 24, 2015, round trip Baltimore, MD./Bahamas. Ports of call, ships itinerary and service to accommodate from the officer's to the galley were absolutely professional in every degree.
However the suite we were assigned did not breathe, no a/c first two days at sea including the first formal dining night (my birthday, dressed in a full tuxedo and my wife in her ballroom gown). After multiple attempts to get air conditioning fixed, the management decided to move us to another stateroom, the night of the first formal dinner, this stateroom worse than the first, we said no, we'll get off here. They found another stateroom for us, this one satisfactory but proceeded to loose a/c over next three days on cruise.
Now we proceeded to celebrate our anniversary and my wife's birthday. I purchased a full stateroom birthday decoration in addition to a $100.00 floral arrangement to surprise her prior to embarking on our cruise. (needless to say the tropical plant was doing great!!)
Our compensation for all of this, minimal. Would not recommend Grandeur of the Seas if you appreciate cool air, PS.(don't look for cool water either!!)
Food and Dining
Service and Staff
Cabin / Stateroom