Summary of our cruise

Grandeur of the Seas Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 2

Overall Rating:

2.0 out of 5
Verified Review
10 Night Western Caribbean (Baltimore Roundtrip)
Sail Date: April 18, 2015
Ship: Grandeur of the Seas
Cabin Type: Oceanview
Cabin Number: 3144
Traveled As: Couple
Reviewed: 2 years ago

Things changed since our last cruise on the Granduer 2 years ago.  The entertainment shows were cut 2 nights and on two other nights had only 1 show which took place while we were eating.  The    soft ice cream machine did not work properly the whole cruise.  It was so soft that  once you put it in the cone, it was melting all over the place.  When the wind jammer closed at 3 there use to be lemonade, ice tea, water and flavored water, outside on both side of the pool deck.  This trip there was only water available and no ice.  I got food poison for 2 days and my husband had a slight touch the last night.  Our dinner reservations were mixed up but were fixed the second night,.  Yhe snack food every night was terrible.  Pizza was half baked and most nights the cookies were raw.  Our excursions were the only positive thing, other than our waiter and assistant waiter at dinner were fantastic.  We were very disappointed on this cruise.  Will not return to Royal Caribbean.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

5 out of 5
5 out of 5
3 out of 5
Did not have time to tour Cozumel after our excursion, needed to have a few extra hours there.
5 out of 5
3 out of 5
Had to wait in a line in the sun for 45 minutes to get lunch. Lunch was ok, not as good as previous cruises.
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