Grandeur of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

4-6 cruises


Helpful Vote

2 out of 5

Summary of our cruise

Sail Date: April 18, 2015

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Oceanview

Things changed since our last cruise on the Granduer 2 years ago.  The entertainment shows were cut 2 nights and on two other nights had only 1 show which took place while we were eating.  The    soft ice cream machine did not work properly the whole cruise.  It was so soft that  once you put it in the cone, it was melting all over the place.  When the wind jammer closed at 3 there use to be lemonade, ice tea, water and flavored water, outside on both side of the pool deck.  This trip there was only water available and no ice.  I got food poison for 2 days and my husband had a slight touch the last night.  Our dinner reservations were mixed up but were fixed the second night,.  Yhe snack food every night was terrible.  Pizza was half baked and most nights the cookies were raw.  Our excursions were the only positive thing, other than our waiter and assistant waiter at dinner were fantastic.  We were very disappointed on this cruise.  Will not return to Royal Caribbean.

Ship Quality
Food and Dining
Service and Staff
Children's Programs
Onboard Activities
Destinations and Excursions
Cabin / Stateroom
Baltimore, Maryland
Cozumel, Mexico
Did not have time to tour Cozumel after our excursion, needed to have a few extra hours there.
George Town, Grand Cayman
Falmouth, Jamaica
Labadee (Cruiseline Private Island)
Had to wait in a line in the sun for 45 minutes to get lunch. Lunch was ok, not as good as previous cruises.

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