Not a luxury cruise

Grandeur of the Seas Cruise Review to Caribbean - Eastern


Contributor Level: Third Mate
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 15

Overall Rating:

3.0 out of 5
Verified Review
10 Night Eastern Caribbean (Baltimore Roundtrip)
Sail Date: February 03, 2015
Ship: Grandeur of the Seas
Cabin Type: Balcony
Cabin Number: 7022
Traveled As: Singles/Friends
Reviewed: 2 years ago

I have been on many cruises and this one was *not* among my favorites.  I was very surprised at the lack of amenities and quality/variety of food.  If you don't like the smell of smoke, this cruise is not for you with a large smoking area just outside the eating area (Windjammer) and smoke permeating the whole casino.  The cruise was delayed because of a virus during the last sailing (understandable) but, even after they let us on they did not seem to be ready for guests for several days, everything being stripped from the rooms and not returned.  I was in a balcony room and had maintenance come to fix a squealing, rattling door that stayed fixed for one day.  The staff did not seem to be trained in all of the jobs they were supposed to do and supervisors seemed disrespectful to some of them.  This seems so out of character for Royal Caribbean, but they seemed to be cutting corners (efficiencies?).  The entertainment was excellent and plentiful and the "my time" seating worked well, so you might enjoy this, but I won't be doing it again.  I really like going out of Baltimore, but I think I will stick with Celebrity, even though I will have to go to Florida.  (We ran into really bad weather on the way home and many people got sick for more than two days - not the cruise line's fault, but pretty miserable).

Food and Dining

3 out of 5
The food was not bad, but also not great and there was little variety. Service at dinner was good, but not at other times of the day.

Onboard Activities

3 out of 5
I would like to have had educational presentations - not just sales pitches.

Entertainment

5 out of 5
Really very professional, varied and plentiful.

Children's Programs

Did not use

Service and Staff

3 out of 5
I am used to great service on cruises, but this service was just OK except for the My Time Seating host - he was really good.

Ship Quality

3 out of 5
Ship starting to show its' age and is very unstable in bad weather.

Cabin / Stateroom

3 out of 5
Overall aging, bad mattress, ill-fitting, noisy doors, but nice amount of room. No stocked mini bar or ice, no hand lotion or other amenities. Very clean.

Ship Tip

I usually have a balcony room for privacy and fresh air, but on this ship there are only two decks at the very top and in bad weather it is *very* rough so that sleeping is hard (or "sickening"). Middle of the ship with outside room on deck 3 or 4 might be better. Don't count on hand lotion, etc.

5 out of 5
Very convenient, easy access, fast on and off ship.
5 out of 5
Easy access to beach and chairs.
5 out of 5
Docking location very convenient for sightseeing and local activities - one of my favorites
5 out of 5
Shopping, of course - easy access.
5 out of 5
A favorite - beautiful, friendly, good tours, beach nearby.
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