cruise was good until we got home

Grandeur of the Seas Cruise Review to Caribbean - Bahamas


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Vote: 1

Overall Rating:

3.0 out of 5
Verified Review

Sail Date: July 25, 2014
Cabin Type: Oceanview
Cabin Number: 4506
Traveled As: Couple
Reviewed: 2 years ago

 Food was good not exceptional. Cabin was nice with plenty of storage room, all the staff was great. My complaint is I was told I had Pre-Paid Gratuities. When I got back I noticed the charge for them $168.00 was still on my credit card. I called and she said would have to call Royal  Caribbean and get back with me, and she did but they said I already had such a good deal on the  price of my cabin that I could not also get the pre-paid  gratuities. The agent from said she was sorry and Royal Caribbean would not budge

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5
was huge cracks

Cabin / Stateroom

5 out of 5

Ship Tip

easy to find things , lots of storage room in cabin, all the staff was great

3 out of 5
5 out of 5
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