Grandeur of the Seas Cruise Review to Caribbean - Bahamas

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Votes
0

1 out of 5

chemical toxicology cruise

Sail Date: April 12, 2014

Reviewed: 2 years ago

Traveled As: Family (older children)

Room Type: Inside

The cruise had back to back Norovirus infections, which they didn't let us know until the day before we left.  So the understaffed crew spent the entire time wiping down the handles, walls, everything with strong chemicals that made me sick and gave my family and I rashes all over our skin.  That coupled with the mandatory "washy, washy" before entering every room probably 20+ times a day and it is easy to understand.  The smell was disgusting chemical odors and the waiters, stewards and others were very undermanned.  For example- no towels at all for the first two days in one of our staterooms.  The cruise director needs to bring his head down to earth and provide some actual entertainment during the day other than trying to sell things on ship all day.  The entertainment in the evenings was good.  We booked months in advance and were placed in three separate cabins on different floors, with no attempt to upgrade or move us despite our requests and lots of cancellations- with last minute bookings getting upgrades rather than us.  Same with the evening dining- we wanted early seating for our kids but didn't get it until the third day- despite many empty tables in the dining room the entire time during the first seating.  Have cruised about 20 times and this was the worst experience ever.

Ship Quality
Food and Dining
Couldn't get first seating for two days, then noted many empty tables
Cabin / Stateroom
separate floors for all of us, and no towels for two days, never got double bed made properly into singles, then back despite requests.
Service and Staff
undermanned
Entertainment
evening entertainment good, day time entertainment was nonexistant.
Onboard Activities
Nothing but nonstop selling of ship mechandise and services
Destinations and Excursions
Baltimore, Maryland
Live near here
Port Canaveral, Florida
Good, but not enough time to go to Orlando attractions
Cococay (Cruiseline's Private Island)
Nice little island, not something to visit otherwise, sort of a time killer for cruise
Nassau, Bahamas
surprisingly nice, haven't been there in years and more to do than I remembered. Don't waste your time with Atlantis, may as well go to Vegas for 1/3 the price

Tip

Cruise director very full of himself and irritating.



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