Cruising on Royal Carib..Grandeur of the Seas

Grandeur of the Seas Cruise Review to Caribbean - Eastern
Experience: 7+ cruises
Review: 1
Helpful Votes: 6

Overall Rating:

3 out of 5
Verified Review
Grandeur of the Seas

10 Night Eastern Caribbean (Baltimore Roundtrip)

Sail Date: February 18, 2014

Ship: Grandeur of the Seas

Cabin Type: Oceanview

Cabin Number: GTY

Traveled As: Singles/Friends

Reviewed: 4 years ago

Review Summary

The assistant waiter, waiter, head waiter, maitre d were 5 STARS in professionalism and overall kindness!

They were always smiling as they performed their jobs.

The common areas of the ship were not always clean (bathrooms).  In addition, dirty glasses and plates were not always removed as quickly as they should have been from the centrum, pool area and open areas of the ship.

The library area was pathetic...one cabinet with shelves contained a few books and some games.  Traditionally, free decks of playing cards were provided upon request, but not on this ship.

The guest services providers were inconsistent in the performance of their jobs.  Service depended on who was assisting at the moment.

The computer availability was pathetic.  I felt that the charges to use this amenity was ridiculous!

Shampoo, conditioner and lotion containers are normally provided everywhere,  not on this ship.  One roll of toilet paper was left daily in addition to the small amount left on the roll.  On the last evening, we were not given the extra roll and ran out of toilet paper.  I went out in the hall and requested a roll of toilet paper which another cabin steward gave me.

The Windjammer servers and food were good as well.

I have cruised on Carnival, NCL, Holland America, Princess, Celebrity, and a French cruise line.  My cruises on Royal Caribbean and Celebrity were overall the most disappointing in all areas except the dining room experiences.  The dining staffs, especially the waiters and assistant waiters, were exceptional!

 

 

Ship Experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

N/A

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship Tip

Loved the Windjammer for breakfast and lunch....quick! Loved the maitre d, his assistant, waiter and assistant waiter assigned to us in the dining room...So professional, well trained and happy employees of the cruise line!

Ports Of Call

Baltimore, Maryland

3 out of 5

Labadee (Cruiseline Private Island)

5 out of 5

San Juan, Puerto Rico

3 out of 5

Charlotte Amalie, St. Thomas

3 out of 5

Philipsburg, St. Maarten

5 out of 5
So sad that the French side has declined...the Ditch side has improved!
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