Horrible as to the food,entertainment,patio/balcony furniture,couch was yard sale material,room #702 Dolphin Deck was not clean,cruise director looked like Pillsbury dough boy, guest services people were rude after we had a helicopter medi-vac that put u

Grand Princess Cruise Review to Alaska - Inside Passage
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 10

Overall Rating:

2.6 out of 5
Verified Review
Grand Princess

10 Night Alaska Inside Passage With Tracy Arm Fjord (San Francisco Roundtrip)

Sail Date: August 24, 2018

Ship: Grand Princess

Cabin Type: Suite

Cabin Number: D702

Traveled As: Couple

Reviewed: 2 months ago

Review Summary

Princess Cruises have gone down tremendously the last 5 years in Quality and service. State room(mini-suite) #702 Dolphin Deck was a laugh,couch was was garage/yard sale condition,the same goes for your balcony furniture. Unit was dirty,so was the balcony. We did not use the balcony 1 time because of this!! When we had a 2 hour delay because of a medi-vac situation,all of the passengers were scrambling to try and get earlier disembarkation times so as not to miss their flights&connecting flights and 1 of your reps was a real smart--- to a lot of people,acting like it was our fault,which in fact it was no one's fault that some poor person got their trip messed up!! We hated it for the people that were taken off the ship and pray that they are doing OK! Your employee certainly did'nt care because it in-convenienced her. Enough said,I hope you can find her&fire her because she is certainly not a credit to your ship!!!Thanks

Embarkation

4 out of 5

Ship Experiences

Food and Dining

2 out of 5

Onboard Activities

2 out of 5

Entertainment

1 out of 5

Service and Staff

2 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

2 out of 5

Ship Tip

fire your cruise director,take Haines,Alaska off your itinerary,fire your Horizen buffet chef as the food & varity of food was tasteless and pitififulul

Ports Of Call

San Francisco, California

2 out of 5

Ketchikan, Alaska

5 out of 5

Haines, Alaska

1 out of 5

Juneau, Alaska

5 out of 5

Victoria, British Columbia

5 out of 5

Disembarkation

2 out of 5
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