Itinerary selections provided by is site do not include the correct cruise dates. Other wise, ship wait staff and cabin staff were as always excellent. Customer service representatives at front desk need to be more experinced with handling issues.
Review SummaryWe had to spend hours of our vacation time to resolve an issue. Customer Service at front desk unwilling to assist with resolving our issue. several attempts to speak with a supervisor were fruitful. Finally engaged with the Manager on last day of the cruise who was very sympathetic and offered compensation. I do not fell that I came back New at all.
Food and Dining
Service and Staff
Cabin / Stateroom
Wait staff and cabin staff always provide excellent service. Food in all areas is above average.