Bed Bugs!
Golden Princess Cruise Review to South Pacific
13 Night New Zealand (Melbourne Roundtrip)
Sail date: January 10, 2020
Ship: Golden Princess
Cabin type: Suite
Cabin number: D510
Traveled as: Large Group
Reviewed: 4 years ago
Review summary
Our first cruise was marred midway by some nasty bed bug bites! After about 3 days, we started waking up with big itchy bites, but thought they might have been mosquito bites. They inspected the room after my first complaint but said it was a "negative" finding. After waking up bitten even worse, we asked them to check again, but same "negative" finding. The evidence was all over my body, but that didn't seem to matter. In the end we looked ourselves by just searching the bed covers and found and trapped one in a glass. They finally moved us, but not before letting us know we were "lucky" to get a new room because someone had been medically evacuated.... I understand that bed bugs happen, it was just the way we were treated that was disappointing. We met with the Customer service manager in the end and some on board credit was applied, but it didn't really make up for the pain and discomfort from my bites that we're were hot, itchy and weepy. I just hope they fade ok and don't scar from the scratching. Overall, I did enjoy the facilities and days at sea, the port call days were good but rushed!Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
check your bed for signs of bed bugs before you sleep in it, you can google them! if you wake up with itchy bites, tell someone immediately and make them take you seriously
Ports of call
Cruise Fjordland National Park Did not visit port
Port Chalmers (Dunedin), New Zealand