Freedom of the Seas Cruise Reviews - Reviews

Our family met up in FL to take a Western Caribbean cruise.  We loved all of the things we could do together, and still have time alone if we wanted.  We also loved the different excursions we were able to experience.

Cruise was great

. Went knowing that we would not be getting off the ship and enjoyed the trivia and shows on board.  Spent a lot of time in our cabin which was comfortable and incredibly quiet. Food was very good as was the service. Loved the Starbucks available with our sofa package

My favorite part of the cruise was being asked to model jewelry for the ship because it was my birthday, however they didn't offer me anything for doing that!! Bummer!! The ship was beautiful, but unfortunately I lost my cell phone on board the ship, but it was never recovered! The ship also lost our expensive bottles of tequila purchased in Cozumel & we had to argue about being reimbursed!! I love Royal Caribbean! This was my 3rd cruise with them, but after this trip I'm not sure if we'll be back!!  I still believe they're a great line so I would recommend them to my friends & family!!

Very good food selection however, a smoked salmon was available by request only or not at all on  deck 11 (dining room -Windjammer).

Great entertainment. The Cruise Director -the perfect person in this position.

This was a great cruise as it was 8 days and not the usual 7. We had 3 seas days which helped prepare us for the upcoming busy Christmas season. The u[scale  restaurants on ship are well worth the little extra money. Sabor, the Mexican restaurant, has guacamole made to your liking tableside.

From.boarding to departure trip was phenomenal. The ports were all amazing and the Freedom staff is hands down best ever! We were so sad it ended!!!  I can't wait to go back and actually booked the Anthem of The seas for next year!!!

Excellent and extremely friendly service!  Fantastic servers and bar tenders! Highly entertaining shows! Cruising with Royal Caribbean is the most economical and really fun way to spend time with family and friends!  Next time, Quantum!

The  best part of the cruise was the Cruising with the King Elvis entertainment (Art Kistler and the EP Boulevard Show Band)!

Our group coordinator was very helpful - especially when disembarking the ship.

Digianne Hebron in "My Time Dining" was amazing!  She was friendly, helpful, and very efficient and professional in arranging dining for our group of 19!!

Improvements needed:

- Making the casino smoke-free!

- The picture taking when boarding the ship (NOT the pictures taken at check-in for our sea pass cards) was terrible and misrepresented.  Most of us when boarding the ship have had a stressful day, and just want to get on the ship - we're not in a "picture taking" mode (and would not buy pictures of ourselves looking like that anyway!).  As we boarded the ship, photographers literally GRABBED our sea pass cards out of our hands and said that we had to have our picture taken in order to "authorize [our] cards."  This was an outright LIE!!!  They were rude and would not give our cards back until we stood for a picture.  As Diamond-Diamond Plus members of Royal Caribbean, we did not appreciate being treated this way - OR for the first-time cruisers that were traveling with us to be treated like this before even boarding the ship!!! 

Thank you!!

Leaving this ship and itinerary plus the wonderful staff was very saddening. They make your stay with Royal very satisfying but wanting to stay longer.

Wow! After having cruised on Freedom of the Seas many times, I knew I would enjoy this cruise!  This was my first HALLOWEEN cruise and it did NOT disappoint!  The Halloween costume party/parade was definitely a highlight of the cruise.  However, the most impressive part of this cruise was the Captain choosing to take us to Grand Cayman instead of Cococay!  He made this decision when he found out that Cococay was covered with severe weather.  We had picture-perfect weather throughout our voyage!  Furthermore, we had outstanding service while on board the Freedom! I always say the crew makes the cruise! I'll definitely miss the convenience of cruising out of Port Canaveral on the Freedom!  She will be sailing out of Ft. Lauderdale, moving forward.

The cruise director is great.  This trip wasn't as bad as past trips but still think you shouldn't be able to go out at 7am and block off poolside chairs so you can come down after lunch.  Buffet food wasn't the greatest, runny eggs most days....good thing is you always have so many other options, bad thing....don't go during the breakfast rush...hard to find seating, but again there's other options.  Balcony rooms are the best, and as always our dining room staff was perfect!

Everything went very well for us on our Freedom of the Seas cruise. The staff were all very friendly and attentive. The food was exceptional. I was very impressed. Even the guests were all well behaved and friendly. The shows were wonderful, the best I have ever seen on a cruise. They had plenty of fun activities for everyone. We were cruising over Halloween so they had a big Halloween parade which was lots of fun. The only thing I can think to mention that I didn't care for was the temperature of the water in the pools. Everyone would cringe as they tried to enter, it was so cold. They could do with heating the water a little to take the icy edge off! All in all, a great fun time.

The cruise was amazing and the crew member was very nice.  I believe there should be some improvement on the evening shows and food in the café

thanks

My favorite part was my dinning experience were I met some incredible people Angelica and Vasha at Leonardos.  They were amazing and so helpful and great with the kids.  The staff at the WindJammer was amazing to so welcoming and friendly.  I work in customer service myself and If the people I worked with was as delightful as your staff I would never go on vacation and I would prefer to stay home.  I also want to show my appreciation for Damien from Jamaica who worked on the 7th floor that cleaned my room as well he did such a great job and was so great with the kids as well.

I love RCCL and especially the Freedom but this cruise had just barely good food and I am used to very very good food. My husband missed the Duck L'orange especially since he always looks forward to it because it is off the menu.***

I slept horribly because they put in new mattresses that were pillow top but there was no pillow. The top section that held the pillow was empty, no padding in it.***  The lady who was in charge of the wheel chairs upon disembarcation was disorganized rude and frazzled. Due to this several of the people became very angry. I have had to use this service many times and this was a disaster. No list was followed and we were the last people on the ship. She needs to be spoken to about her treatement  to the passengers,

This ship is beautiful.  The cruise Director Casey Pelter is awesome.  There are so many things to do.  The dining room service was above and beyond!!!  Daniel our waiter and Rizky his assistant were the best!!! The ship was decorated for Halloween.  So sad the Freedom won't be leaving from Port Canaval anymore.  It is the most convenient place to board.  Can't say enough good things about this ship and its staff.

My favorite part of the cruise was just about everything. Excellent customer service. Dinning room and the wonderful service we received was second to none! The Internet connection was not the best and a little pricy for me. Yes, I would most definitely recommend this cruise line to any and everyone!

Babies and toddlers are confined to two small areas.. a very small splash pool (not the larger H2O splash zone which we thought was allowed for babies before booking), and a small room they put a mat and a few toys in during the day before kicking you out promptly at 5 PM to make way for teenagers.  They frequently forgot sanitizing wipes in that room, and sure enough our son caught hand foot mouth disease.  Another mom on board said her baby caught 5th disease.  Another pain point was dinner at night.  They didn't sit families together, and we felt strong UNWELCOME vibes from those around us without kids who didn't appreciate the disturbance.  All that said, we did like our balcony room and stateroom attendant.  She cleaned the diapers from the trash multiple times per day.  It was nice to enjoy the extra space for our son to play in the room and opportunity to sit on the balcony while he slept.

The cruise was ok if you really didn't want to go to where you were supposed to go. First we left 4 hours late, while going to our room a lady in a scooter ran over my toe. No one in charge just everyone crowding onto the elevators. While waiting I went to the customer services and asked for a deck of cards, was told they were all out. So off we go and we where told the first stop was cancelled because they were afraid of the weather so we chug on going so fast in a calm sea that everyone was sea sick. The last day before port I went to medical because by now my toe was black. The doctor gives me some pills and says no charge just see your own doctor. Is that night I go and settle up the trip. I ask if the bills were complete and I was told yes. Just to make sure I told them of the medical visit. They checked and said no charge. A month later they take $150. Dollars from my checking account. I appealed and they put it back. A couple weeks go by and they take it out again. This time they just keep it. It's a shame that they had to rob a disabled handicapped couple of that money. They wouldn't miss it but it meant a lot to us on the disability. If I ever cruise again it will not be Royal Caribbean, Freedom of the Seas.

First time on Royal Caribbean in a few years.  The shows are amazing, the ship is beautiful, the food at lunch and dinner leaves much to be desired.  No map of the ship upon arrival, common areas are small and very crowded, anytime dining can only make reservations at 5:15, 5:30 or 5:45, No CNBC on TV, No descent movies on tv or in the shows,  no movies on the big screen during the day around the pool and this checking out and checking in towels around the pool was nuts.  Last day everyone was complaining because they were charged $25.00 for those tread bare towels (they obviously left them on the chase lounges and did not get credit for them, their bad).