Could have been better but Royal Caribbean is looking to become a cheap cruise line and lowering its standards which is sad after the amount of money paid.
Embarkation
3 out of 5
I have a 10-year-old in the family and we had a longer process to do which included a Covid testing.
Ship experiences
Food and Dining
1 out of 5
Food quality is coming down to match other cheaper cruise lines. Then, why pay more? Just use the cheaper one.
Onboard Activities
3 out of 5
Always the same issue, activities on high demand are happening at the same time and you only have one shot at it. So I missed a few. Then I need to analyze how many people sign up and space them out.
Entertainment
3 out of 5
It was ok, nothing out of the ordinary
Children's Programs
5 out of 5
A good program to keep kids busy so you have time for yourself.
Service and Staff
3 out of 5
A few double standards regarding covid protocols, some staff was strict and others were ok
Ship Quality
5 out of 5
Very clean
Cabin / Stateroom
3 out of 5
All good but some features in the room like the hairdryer, we reported it and was never replaced.
Cold, water in the pool was freezing, did not reimburse money for returning earlier. Even the lifeguards had long sleeves and pants plus jackets to be warm
Thanks for the review. Lowered expectations and flexibility are the key to cruising during Covid. Not sure why Royal Caribbean would be to blame for water being cold in November (to be expected) or what would have been refunded.
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