Royal Caribbean was Great

Freedom of the Seas Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 12

Overall rating:

4 out of 5
Verified Review
Freedom of the Seas

6 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: March 12, 2017

Ship: Freedom of the Seas

Cabin type: Suite

Cabin number: 9284

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Royal Caribbean knows how to give a good cruise but 's rep really messed us up. We were not told that the $175 from and matched by Royal Caribbean had to be used 21 days before cruise so we lost that money. Our calls and emails to our rep went unanswered. We were sent a $50 hotel voucher which their website said was invalid and still did not get an answer from this rep. Very frustrating and will not be using again.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Attendant was very, very good

Ports of call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5

George Town, Grand Cayman

3 out of 5

Cozumel, Mexico

5 out of 5

Costa Maya (Mahahual), Mexico

3 out of 5
Was this review helpful? 4

3 Comments

DottieDiehl    7 years ago

Following

RandieW    7 years ago

I don't understand what the '$175 from and matched by royal' means either.

seasickcyndi    7 years ago

please explain

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