First time cruisers
Freedom of the Seas Cruise Review to Caribbean - Western
6 Night Western Caribbean (Ft. Lauderdale Roundtrip)
Sail date: February 26, 2017
Ship: Freedom of the Seas
Cabin type: Balcony
Cabin number: 8218
Traveled as: Couple
Reviewed: 7 years ago
Review summary
Over all we had a very pleasant experience. I will touch on areas that need improvement. One being the room service. The quality of the breakfast food was very disappointing. Fake scrambled eggs, a brick of hash browns, limply undercooked bacon and no English muffin which was ordered. The next morning we just ordered coffee and toast. That came 1/2 hour earlier than requested. And no jam which was ordered. At this point we figured we were being discouraged from ordering room service. Communication between all the different ethnic backgrounds was a challenge as well. We missed a few shows, but the ones we caught were very enjoyable. True talent especially when you realize they are preforming on a floating surface. The off shore experiences were mixed. I felt I got ripped off after leaving Diamonds International. High pressure sales with promises of high quality merchandise did not pan out very well when one of the bracelets broke after one wearing. Too bad , ship took off and no way to go back. We missed our excursion at Costa Maya because of the utter confusion of the market area and language barrier in trying to find our tour meeting place. Cozemul was excellent and easy to find. Grand Caymam another excellent excursion and easy to find. We had great weather and great company. We attended a wedding in the little chapel on the ship with the Capatin. Very nice !
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
We liked ordering our breakfast in the main dining room. It was in Leonardo's. The Windjammer has a lot of buffet choices. And our dinners in the main dining room were very nice. Pay attention to entertainment times so you can schedule without missing any. Read your daily Compass for all events.
Ports of call
Ft. Lauderdale (Port Everglades), Florida
5 Comments
2Amigos 7 years ago
We went on a cruise last year on Navigator of the Seas. There was a "shopping expert" (Don't remember her exact title), she had told us that if we had any issues with the jewelry we purchased in port we should contact her and she would help us get the issue resolved. I would start by contacting RC directly and explaining what happened, especially since RC works with Diamonds International. I hope this helps and you are able to get your jewelry fixed/replaced!! Good luck!!
DanCrissy23 7 years ago