Disappointed
Freedom of the Seas Cruise Review to Caribbean
Eastern Caribbean
Sail date: October 16, 2016
Ship: Freedom of the Seas
Cabin type: Inside
Cabin number: 9669
Traveled as: Couple
Reviewed: 8 years ago
Review summary
What should have been a marvelous cruise by a Diamond member ended being much less ...From wrong room assignments...Lack of acknowledgement of Diamond status (had to go to the service desk to get our benefits loaded onto our cards (Gavron, I think)...To shuttle transfers not being found on the manifest but I was able to produce proof of purchase/same thing happened heading back... The worse was " a dried lump of poop" being found stuck on a fresh towel...YUCK!! This was reported to the service desk with many apologies received from the young lady
The saving graces were our Dining Room staff members...O'Neill and Princess (the name fits) went out of their way to make our evening meals memorable ones (great personalities) and they were loaded with information about our ports of call...Kadeem Matthews in the Windjammer is also another person worth noting for his quiet, accomodating and caring demeanor.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
3 Comments
13Tolbert 8 years ago
kknorr0320 8 years ago
batch123 8 years ago