Freedom of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

Nice ship, nice itenerary, poor announcements and poor dining

Sail Date: December 06, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

The ship seemed to be well cared for and maintained, both public areas and our cabin.  We enjoyed the ports of call.  When the captain made announcements, his strong Norwegian accent proved uninteligible.  Sure hope nothing he said was important.  Maybe his announcements could be transcripted and put on the electronic signs about the ship or on TV.  My Time dining was a mess.  Very poor service.  The entrees in the main dining room were of poor quality.  Many of the desseerts seemed to be Sara Lee quality.  Not bad, just not great.  A couple of the wait staff were simply surly.  The service in the Windjammer was better than in the past, but it remains a very popular place, so seating is hard to find at times.  The entertainment was good, but also very popular.  Get there early to get a seat.  All told, I think the ships may be too big.  Not enough seating and too hard to keep an ever changing staff trained appropriately.

Cabin / Stateroom
Embarkation and Disembarkation
very easy both on and off.
Ship Quality
Destinations and Excursions
Service and Staff
Food and Dining
Labadee (Cruiseline Private Island)
Falmouth, Jamaica
We stepped out of the port compound to see the local life. Obviously, adding a port does littel for the local economy. It was dreadful.
George Town, Grand Cayman
Cozumel, Mexico
I highly recommend Discover Mexico. See tripadvisor for information.

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