Nice ship, nice itenerary, poor announcements and poor dining

Freedom of the Seas Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 13

Overall rating:

3.8 out of 5
Verified Review
Freedom of the Seas

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: December 06, 2015

Ship: Freedom of the Seas

Cabin type: Balcony

Cabin number: 8230

Traveled as: Couple

Reviewed: 8 years ago

Review summary

The ship seemed to be well cared for and maintained, both public areas and our cabin.  We enjoyed the ports of call.  When the captain made announcements, his strong Norwegian accent proved uninteligible.  Sure hope nothing he said was important.  Maybe his announcements could be transcripted and put on the electronic signs about the ship or on TV.  My Time dining was a mess.  Very poor service.  The entrees in the main dining room were of poor quality.  Many of the desseerts seemed to be Sara Lee quality.  Not bad, just not great.  A couple of the wait staff were simply surly.  The service in the Windjammer was better than in the past, but it remains a very popular place, so seating is hard to find at times.  The entertainment was good, but also very popular.  Get there early to get a seat.  All told, I think the ships may be too big.  Not enough seating and too hard to keep an ever changing staff trained appropriately.

Ship experiences

Food and Dining

1 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Labadee (Cruise Line Private Island)

5 out of 5

Falmouth, Jamaica

3 out of 5
We stepped out of the port compound to see the local life. Obviously, adding a port does littel for the local economy. It was dreadful.

George Town, Grand Cayman

5 out of 5

Cozumel, Mexico

5 out of 5
I highly recommend Discover Mexico. See tripadvisor for information.
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