Freedom of the Seas Cruise Review to Caribbean - Eastern

Contributor Level: Purser

7+ cruises


Helpful Votes

5 out of 5

Exceeded expectations

Sail Date: November 01, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

This was a much better experience than I had a few years ago, when cost-cutting was obvious and service suffered. This time everything was back up to the levels I was accustomed to, and above. Service was attentive, staff were cheerful and every request received quick response. Menu choices in the dining room were varied, well prepared and attractively presented. It was hard to decide whether to go to Windjammer for the many choices, or to the dining room for quiet service at breakfast and lunch. We enjoyed a sumptuous dinner at Chops, with a level of food and service above that in the dining room. My mother really enjoyed her massage in the spa, and the masseuse was very caring and attentive. Our cabin steward was efficient but unobtrusive, and available whenever we needed him. The stage show was up to the professional standards we have always enjoyed, and the ice show was dazzling and amazing. I was glad to see it is now offered on two different days, twice each day, because it is so popular. We frequented the Cafe Promenade for a cup of coffee or tea, or a cold drink, and a comfortable place to sit and people watch in the Royal Promenade. I also enjoyed the R Bar whose delightfully personable bartenders bantered with the patrons and each other as they expertly mixed elaborate creations. We went ashore for the beach day at Coco Cay, finding lounge chairs in the shade, enjoyed one of the day's beverages and a lunch with many selections to choose from. 

We had a chance to avail ourselves of the ship's medical facility when an elderly member of our party had a minor mishap. The staff were attentive, professional and reassuring. The center itself was well equipped and not cramped but comfortable enough to serve a number of people at one time.

I left the ship with good memories and ready to go again.

Cabin / Stateroom
Felt more spacious than the cabin on our last cruise, and we used the balcony a lot.
Embarkation and Disembarkation
Early departure was a breeze by carrying our own luggage.
Ship Quality
Everything is kept neat and clean, comfortable and safe
Destinations and Excursions
Onboard Activities
Something for everyone of any age group
Dazzling and amazing shows in the theater and the Studio B ice arena.
Service and Staff
Cabin staff was very attentive, dining room service beyond reproach, R Bar staff became my favorite people aboard.
Food and Dining
Food well prepared, attractively presented, many choices.


We were traveling with two older ladies, and found good "resting places" in the library and computer area, the Cafe Promenade, and the outside area on deck 4 where there are both smoking and nonsmoking areas.

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