Problems and Staff
Freedom of the Seas Cruise Review to Caribbean - Eastern
Eastern Caribbean
Sail date: September 06, 2015
Ship: Freedom of the Seas
Cabin type: Balcony
Cabin number: 7226
Traveled as: Couple
Reviewed: 9 years ago
Review summary
We had a very serious situation the Second day of the cruise and we are VERY disappointed on how the staff treated us about the matter. We also felt the staff on the boat were very rude and did not seem to care about serving or helping. I have called Royal Carribean and spoke with them about the matter and they just kind of blew it off.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Cococay (Cruise Line's Private Island)
3 Comments
Kimtorres 9 years ago
CrusinTim 9 years ago
What was the "Serious" matter?????
DWB 9 years ago
Did they take care of your serious situation or not. They are not trained to cover all types of situations. If your situation was really out there they probably weren't fully sure of it and how to treat you. Since you never went into the situation we can only speculate. Remember you are dealing with foreign nationals and their customs may be different.