Disappointing cruise

Freedom of the Seas Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 7

Overall rating:

2 out of 5
Verified Review
Freedom of the Seas

Eastern Caribbean

Sail date: May 03, 2015

Ship: Freedom of the Seas

Cabin type: Oceanview

Cabin number: 3642

Traveled as: Couple

Reviewed: 9 years ago

Review summary

We were disappoint with our cruise.  This was our first cruise on Royal Caribbean and our experience is that Holland American and Celebrity do a much better job.  The quality of the food was fair including the variety and the dining room staff needed much more help. TV viewing on the ship was very limited in English.  This is the first time we cruised in over 20 cruises where a chocolate was not placed in our pillow at night.  Our cabin attendant was very stingy with the bars of soap  We only received one bar of soap for the sink and one for the shower.  Good thing I brought my own soap. There wasn't even liquid body soap in the shower.

Ship experiences

Food and Dining

1 out of 5
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Onboard Activities

3 out of 5
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Entertainment

5 out of 5
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Children's Programs

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Service and Staff

1 out of 5
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Ship Quality

3 out of 5
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Cabin / Stateroom

3 out of 5
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Ship tip

For example: Pizza was free at the Pizza place on the promenade. The drinks aren't free, but if you have one of the drink packages it pays off. Tips are included in the purchase of the package. They had a cupcake shop and I bought one of the cupcakes for a little over 2 dollars. It was delicious!

Ports of call

Port Canaveral, Florida

5 out of 5
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Cococay (Cruise Line's Private Island) Did not visit port

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Charlotte Amalie, St. Thomas Did not visit port

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Philipsburg, St. Maarten Did not visit port

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Was this review helpful? 7

3 Comments

JusMe    9 years ago

HAL and Celebrity are premium lines,  RCI is a regular cruise line.  I can tell the difference between them.   When I did 2 European cruises we had on demand movies in the cabin that were in English,  regular TV was only a couple English channels that were mostly News.

Most lines have stopped the chocolate on the pillow at night.   Funny that little thing that is only a few cents a day has been cut.   When you look at big picture thought,  one chocolate per guest per day on each ship is actually a lot of money.

Cruising on the basic lines is not what it used to be but it is better then it is becoming. 

noname111    9 years ago

Thank you for leaving your review. I've not been on Freedom and probably won't because I prefer the smaller class ships. When I needed something in my stateroom, I asked the assigned attendant rather than wait on the chance it is going to be delivered.  When I got no result after asking once, I called Guest Services and specifically say "I asked my stateroom attendant for X yesterday but still don't have it, could someone else bring it?"  That lit a fire because the request went through the supervisor.  I've only had to do that once in over 15 years of cruising. After that, no problems.

DWB    9 years ago

Many lines have stopped the chocolate at night. I cruised Carnival last March and got chocolate, this March none. RCI used to give chocolate. Also the TV is going down hill especially the movies. I bet Holland America and Celebrity cost more money.

 

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