So many issues

Explorer of the Seas Cruise Review to Caribbean - Southern

gnomeyonthemove

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 14

Overall rating:

2.5 out of 5

Explorer of the Seas

7 Night Southern Caribbean (San Juan Roundtrip)

Sail date: April 03, 2022

Ship: Explorer of the Seas

Cabin type: Inside

Cabin number: 7595

Traveled as: Large Group

Reviewed: 2 years ago

Review summary

The itinerary is what we went for. The ship was my least favorite ship (we’ve been on 7 and that includes the empress of the seas). We had issues daily from the get go (from sewage smell in our bathroom, excursion issues, food quality control,etc). The kids club were decent but I can’t recommend this ship for anything else. Maybe if it had a full staff things may have been better but that isn’t what we had.

Embarkation

4 out of 5

Embarkation wasn’t smooth but went ok.

Ship experiences

Food and Dining

1 out of 5

Service was very slow, food wasn’t that good. We actually left the buffet hungry the very first day.

Onboard Activities

4 out of 5

Trivia was fun and my kids loved the kids/teen club

Children's Programs

4 out of 5

My kids all loved the clubs. My youngest did get Injured on the last night and I felt the way it was handled wasn’t done well.

Service and Staff

3 out of 5

They were severely understaffed. The staff that were working tried their best and were pleasant.

Ship Quality

2 out of 5

It felt old. It was clean but it def was screaming that it needs a refurbishment

Cabin / Stateroom

1 out of 5

Room not well designed. Smallest bathroom. The ladder didn’t even fit properly to second Pullman. Beds were very uncomfortable

Ports of call

San Juan, Puerto Rico

3 out of 5

Charlotte Amalie, St. Thomas

2 out of 5

Basseterre, St. Kitts

5 out of 5

St. John's, Antigua

2 out of 5

Castries, St. Lucia

3 out of 5

Bridgetown, Barbados

3 out of 5

Philipsburg, St. Maarten

2 out of 5

Disembarkation

1 out of 5

The system failed. So disembarkation going way too long and not much communication.

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