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Not again

Explorer of the Seas Cruise Review to Coastal - West Coast

Cruises: 7+ cruises
Review: 1
Helpful Votes: 50

Overall rating:

3.2 out of 5
Explorer of the Seas

7 Night Pacific Coastal (Seattle Roundtrip)

Sail date: September 15, 2017

Ship: Explorer of the Seas

Cabin type: Balcony

Cabin number: 1692

Traveled as: Couple

Reviewed: 7 years ago

Review summary

This was our 14th cruise and our 8th RCCL. The ship was beautifully remodeled and very clean. We have never been on a cruise that had such a old crowd. Not that I ind old, Im no spring chicken but everyone was disabled. Everything we did therefore moved at a snails pace. Got a refund for our specialty restaurants because they were terrible and we didnt want to finish them out. Had to go to customer service 9 times to get our account problems resolved. Could not get steak and lobster in steak house but I could order it in the dining room for an up charge and got better service. Really felt the sales were very pushy on the ship and needed a watch refunded and the sales associate was genuinely irritated. Just not for us. We will stick to tropical destinations and newer ships,

Embarkation

2 out of 5
This was our 14th cruise and our 8th RCCL. The ship was beautifully remodeled and very clean. We have never been on a cruise that had such a old crowd. Not that I ind old, Im no spring chicken but everyone was disabled. Everything we did therefore moved at a snails pace. Got a refund for our specialty restaurants because they were terrible and we didnt want to finish them out. Had to go to customer service 9 times to get our account problems resolved. Could not get steak and lobster in steak house but I could order it in the dining room for an up charge and got better service. Really felt the sales were very pushy on the ship and needed a watch refunded and the sales associate was genuinely irritated. Just not for us. We will stick to tropical destinations and newer ships,

Ship experiences

Food and Dining

3 out of 5
Could not get steak and lobster in steak house but I could order it in the dining room for an up charge and got better service.

Onboard Activities

2 out of 5
if you didnt sing karaoke or forget it

Entertainment

2 out of 5
mediocre singers. The ice skating show was pretty good but they couldnt perform one night because of weather.

Service and Staff

2 out of 5
only our room steward and one waiter was outstanding

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5
We were deck 10 at the back of the ship. More movement but a huge balcony.

Ship tip

Day 6 travel from San Fransico to Victoria has horrible weather it seems typically

Thumbs up

Ports of call

Seattle, Washington

4 out of 5
stayed extra 3 days
Thumbs Up

Astoria, Oregon

2 out of 5
small town quaint not much to do
Thumbs Up

San Francisco, California

3 out of 5
great overnight opportunity
Thumbs Up

Victoria, British Columbia

5 out of 5
beautiful
Thumbs Up

Disembarkation

4 out of 5
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4 Comments

deanandpatti    7 years ago

Sounds like our Alaskan cruise several years ago. It was certainly a mature crowd but we made the best of it. We had the ship to ourselves after 6 pm. One of our highlights was dodging unsecured wheelchairs and mobility scooters during high seas.
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TrulySarah    7 years ago

I hope the fact that "everyone was disabled" didn't contribute to taking stars off your rating.
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xina1999    7 years ago

Everyone was disabled? Wouldn't that indicate you were as well-since you were on the ship?
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olldbob    7 years ago

i hope you keep your good health and never hold up people to a snails pace
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