Explorer of the Seas Cruise Review to Caribbean

Contributor Level: Purser

Experience
4-6 cruises

Review
1

Helpful Votes
5

3 out of 5

Fun ship in need of a makeover

Sail Date: August 14, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Balcony

Fun ship with great entertainment and food but the staterooms are in dire need of refurbishing. Carpets and drapes were very warn out and furniture and bathroom fixtures had stains that could not be removed. The rooms were clean but not in good repair. I had to call maintanence three times to fix things. The refrigerator did not even chill a bottle of water. My complaint to the desk staff received no response. The ports of call were fun with lots to do and the weather was fantastic. The ship needs to go to dry dock soon. Once refurbished it will be a great cruise ship. 

Ship Quality
Food and Dining
Dining room was great. Buffet very hard to eat from if you had any kind of food allergies or dietary restrictions.
Service and Staff
Entertainment
Children's Programs
Onboard Activities
Destinations and Excursions
Cabin / Stateroom
Needed lots of repair. Furniture and furnishings soiled beyond ordinary cleaning.
Cape Liberty (Bayonne), New Jersey
under construction at this time so a little hard to navigate
King's Wharf, Bermuda
Many shops were closed or empty
Philipsburg, St. Maarten
San Juan, Puerto Rico
Labadee (Cruiseline Private Island)
Bring water shoes if you plan to go in the ocean. Beach was great

Tip

Wait until it gets refurbished to go.



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