Plumbing problem

Eurodam Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 15

Overall rating:

2 out of 5
Verified Review
Eurodam

7 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: December 20, 2015

Ship: Eurodam

Cabin type: Balcony

Cabin number: 5061

Traveled as: Large Group

Reviewed: 8 years ago

Review summary

OUr cabin was flooded when we boarded,  it smelled of sewer and mold.

There was a leak from the bathtub plumbing into the cabin.  We complained

to the cabin steward who assured us by chain of command, it would be 

fixed.  There was no other cabin available - we slept with the Verandah door

open and spent the days in the library or anywhere but not the cabin.

it took till Wednesday to fix the problem.  We complained to the front desk

to the stewart, etc. etc.  we are still working with HAL on the problem

Other than that the cruise was great.  Food good, entertainment good.

 

 

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5
see above problem with flooding

Cabin / Stateroom

1 out of 5
see above

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Half Moon Cay, Bahamas (Private Island)

5 out of 5

Ocho Rios, Jamaica

1 out of 5

George Town, Grand Cayman

5 out of 5

Key West, Florida

5 out of 5
Was this review helpful? 15

5 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise.

maisonrose    8 years ago

Bummer! I would have taken my bedding to a lounge sofa and camped out and told everyone who asked why I was there. HAL owes you a free cruise.

CapeCodGirl    8 years ago

What stateroom number ? Did you report to corporate ?

jhazelroura    8 years ago

pattieb    8 years ago

what was the room no

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