Eurodam Cruise Review to Caribbean - Western

Contributor Level: Purser

7+ cruises


Helpful Votes

2 out of 5

Plumbing problem

Sail Date: December 20, 2015

Reviewed: 1 year ago

Traveled As: Large Group

Room Type: Balcony

OUr cabin was flooded when we boarded,  it smelled of sewer and mold.

There was a leak from the bathtub plumbing into the cabin.  We complained

to the cabin steward who assured us by chain of command, it would be 

fixed.  There was no other cabin available - we slept with the Verandah door

open and spent the days in the library or anywhere but not the cabin.

it took till Wednesday to fix the problem.  We complained to the front desk

to the stewart, etc. etc.  we are still working with HAL on the problem

Other than that the cruise was great.  Food good, entertainment good.



Cabin / Stateroom
see above
Embarkation and Disembarkation
Ship Quality
see above problem with flooding
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining

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