Plumbing problem

Eurodam Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 4

Overall Rating:

2.0 out of 5
Verified Review
7 Night Western Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: December 20, 2015
Ship: Eurodam
Cabin Type: Balcony
Cabin Number: 5061
Traveled As: Large Group
Reviewed: 1 year ago

OUr cabin was flooded when we boarded,  it smelled of sewer and mold.

There was a leak from the bathtub plumbing into the cabin.  We complained

to the cabin steward who assured us by chain of command, it would be 

fixed.  There was no other cabin available - we slept with the Verandah door

open and spent the days in the library or anywhere but not the cabin.

it took till Wednesday to fix the problem.  We complained to the front desk

to the stewart, etc. etc.  we are still working with HAL on the problem

Other than that the cruise was great.  Food good, entertainment good.

 

 

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5
see above problem with flooding

Cabin / Stateroom

1 out of 5
see above
1 out of 5
5 out of 5
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