Poor experience. Very old ship; poor, bland food; uninteresting activities for a more discerning individual. The food was particularly dissappointing.

Item: Enchantment of the Seas
Rating: 1.5
Author: darea2010

Enchantment of the Seas Cruise Review to Bermuda

darea2010

Contributor Level: Deck Hand

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 33

Overall rating:

1.5 out of 5

Verified Review

5 Night Bermuda (Baltimore Roundtrip)

Sail date: May 14, 2022

Ship: Enchantment of the Seas

Cabin type: Suite

Cabin number: 8626

Traveled as: Couple

Reviewed: 2 years ago

Review summary

I will be very interested to see if anyone actually reads this review and responds. Unfortunately, my experience on this ship turned me off to any future cruises with Royal Caribbean.

Embarkation

1 out of 5

Long, slow moving lines and poor advance communications regarding customs information needed.

Ship experiences

Food and Dining

1 out of 5

I was anticipating good food but it was the most disappointing aspect of the trip -- it was no better than a "Golden Coral" restaurant.

Onboard Activities

1 out of 5

Bingo is simply not my idea of interesting activities. The selection caters to fairly inane and boring activities or those who drink a lot.

Entertainment

1 out of 5

Service and Staff

4 out of 5

This is the singular area where I was uniformly impressed. The staff was cheerful, attentive and the service excellent.

Ship Quality

1 out of 5

Although kept very clean by the staff, the ship is very old and the cabin furniture (we had a suite) was damaged and looked like something out of a 1970s Holiday Inn. Very disappoiting.

Cabin / Stateroom

1 out of 5

Sie was fine. and it was clean. It was extremely old and damaged though.

Ship tip

Don't.

Thumbs up

Ports of call

Baltimore, Maryland

1 out of 5

Royal Naval Dockyard, West End, Bermuda

1 out of 5

Not near the two principal towns

Thumbs Up 0

Disembarkation

3 out of 5

It was easy and fairly quick to disembark.

13 Comments

bigval109 2 years ago

That's strange, because my trip was the exact opposite. The thing that surprised me most was the staff seemed to already know my name. The food was great every night. I went in March and May. Baltimore is a great port to sail from. They treat you really good. If you need a wheelchair, they'll give you a seat until they get you one. Much better than Cape Liberty.

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jjwwrr1 2 years ago

Sorry to hear that this cruise didn't meet your expectations. Please don't base all cruises just on one. Perhaps try a different ship. Maybe a newer and larger ship is for you. We have been on several cruises & really enjoy the smaller mature (older) ships. Hope your next cruise is better.

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SheSailsFL 2 years ago

Before booking a cruise, its a good idea to research the ship you’re considering sailing on. Had you done that, you would know this is one of the smallest and oldest ships in the fleet, which may explain why you got a nice, low price. You get what you pay for. If you choose to judge an entire cruise line based on their oldest and smallest ship, its your loss. 🤷‍♀️

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GSSI 2 years ago

This person was just writing a review. If you don’t agree that’s fine but really no need to take it personally and bash this person.

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VAcruisenut 2 years ago

Seek out a newer ship with more amenities. Unfortunately the "aftermath" of COVID is negatively affecting many cruise ships. Let's hope cruising improves as we move forward!

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missnotanlines 2 years ago

Seems like you were disappointed with everything maybe you should do better homework before you board the ship find out the age the condition of the ship

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lincoln 2 years ago

Appreciate your review. Did you not know the age of the ship before you booked?

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javawoody 2 years ago

Appreciate your view

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Gwbigdog 2 years ago

Oops 😬 thanks

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AuntPinkie 2 years ago

Sorry this cruise didn’t meet your expectations. Happy you recognize how hard the crew work. The cruise lines can’t have only new ships because it isn’t like a hotel where a renovation only takes paint and such. Plus the environment of the sea is harsh. Appreciate your feedback. But like others have mentioned, if you want RCCL to see it , this isn’t the location.

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GSSI 2 years ago

I was on this ship in 2011 and my opinion matches yours. This was my first and last Royal cruise.

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CruiselineAdmin 2 years ago

@darea2010 Here is contact info for Royal Caribbean if you would like to share this review. Phone: 866-562-7625 Website: royalcaribbean.com Email: https://secure.royalcaribbean.com/customersupport/contactUsOnline.do Social Media: For the most part, the Twitter feed is promotional rather than customer service-driven. However, the line tends to respond to posts on Facebook. Twitter and Facebook.

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CruzeFan 2 years ago

I can assure you that no one from Royal Caribbean will be reading or responding to this review from this website. It sounds like cruising is definitely not for you if you did not enjoy one thing on the cruise.

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Other reviews of this sailing

Enchantment to Bermuda

Our first cruise did not meet expectations.

Great except for the food and not providing straws for soft drinks in windjammer