Relaxing & Fun But Would've Been Better on a Newer, Bigger Ship
Enchantment of the Seas Cruise Review to Caribbean - Western
5 Night Western Caribbean (Galveston Roundtrip)
Sail date: February 26, 2020
Ship: Enchantment of the Seas
Cabin type: Inside
Cabin number: 2059
Traveled as: Singles/Friends
Reviewed: 4 years ago
Review summary
Overall, it was a pleasant trip, but that was due to my sailing companions and the excursion we took in Cozumel. The food was great, and I was able to relax quite a bit. But my biggest complaint was after we couldn't dock in Costa Maya, which wasn't the cruise line's fault, they sped up to get to Cozumel early. But arriving at night, there was really nothing to do there, and the extra wind and roughness of that voyage ruined what could've been another enjoyable day at sea.Embarkation
Ship experiences
Food and Dining
Solarium with Solarium Bar
I was hoping their adults-only policy would be enforced, but it wasn't. I was also hoping that this indoor pool would be warmer than the outdoor ones, but it wasn't. The place usually smelled like a locker room, heavily chlorinated.
My Fair Lady Dining Room
Nothing but good things to say about this venue, its waitstaff, and the cooks. All of the food was tasty.
Room Service
It was harder to find space in the whirlpools since there are only 4 of them and they are small. Plus, the 2 that I used seemed to have an issue with their jets.
Onboard Activities
Guest Services and Shore Excursion Desk
It was hard to hear guest services with all of the activity from the Centrum on one side and Bolero's on the other. Also, they should've been able to rectify my onboard credit issue easily, but I was there for over an hour and it's still not fixed days after the cruise.
Swimming Pools
There are 3 pools, so it was usually possible to get in one without it being crowded. But they were only heated on the first day (leaving Galveston), which was nice since it was cold outside. But we had a few more chilly days at sea when a heated pool would've been nice.
Vitality at Sea Spa
In general I liked the serenity of this venue, but more privacy and quiet are always welcome. My biggest complaint is they didn't have a wet or dry sauna.
Casino Royale
I wish there was a non-smoking casino in addition to this one. I did like the variety of games.
Bungee Trampolines
For some reason, these were never open during the trip.
Entertainment
Centrum
This was usually crowded and loud as they used it for a number of different activities. This made it hard to hear when dealing with the art curators, guest services, etc. Also, because you typically had to pass through here to get from bow to stern venues (or vice versa), it could be hard to get through when there was an event.
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
If you can find a bigger or newer ship with the same itenerary, I would pay a little more to book that cruise. It never hurts to have a window or balcony. We didn't.
Ports of call
Galveston, Texas Did not visit port
Costa Maya (Mahahual), Mexico Did not visit port