Okay for 1st time cruisers

Item: Enchantment of the Seas
Rating: 3.6
Author: beverlyewilson

Enchantment of the Seas Cruise Review to Caribbean - Western

beverlyewilson

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 3

Overall rating:

3.6 out of 5

Verified Review

5 Night Western Caribbean (Galveston Roundtrip)

Sail date: December 13, 2019

Ship: Enchantment of the Seas

Cabin type: Oceanview

Cabin number: 3092

Traveled as: Family (older children)

Reviewed: 4 years ago

Review summary

Overall experience was okay. Ship was small, entertainment was not the caliber of other cruises we have sailed on. The staff was excellent, food was good but not outstanding. Chops Grille was a huge disappointment and definitely not worth it.

Embarkation

1 out of 5

Fast and easy

Ship experiences

Food and Dining

2 out of 5

The main dining was great and service there was excellent. We purchased the dining package (Chops Grille) and was extremely disappointed. The service was horrible. Will never do that again. We had dinner there one night and it took almost 3 hours with a total of 3 different waiters. Very disorganized and definitely not worth the additional money.

Onboard Activities

2 out of 5

Not a very pleasant experience.

Entertainment

2 out of 5

Very disappointed in the quality of the shows overall.

Children's Programs

We did not bring children onboard.

Service and Staff

5 out of 5

The overall service was excellent except for Chops Grille.

Ship Quality