Disappointment

Enchantment of the Seas Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 7

Overall rating:

2.6 out of 5
Verified Review
Enchantment of the Seas

5 Night Western Caribbean (Galveston Roundtrip)

Sail date: November 01, 2019

Ship: Enchantment of the Seas

Cabin type: Oceanview

Cabin number: 3090

Traveled as: Couple

Reviewed: 5 years ago

Review summary

My first time on royal Caribbean and provably my last

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

2 out of 5

Service and Staff

3 out of 5

Ship Quality

2 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

It is old rusty and dirty

Ports of call

Galveston, Texas

3 out of 5

Costa Maya (Mahahual), Mexico

2 out of 5

Cozumel, Mexico

1 out of 5
Had a shore excursion paid for with a meeting time of 7:00 but the breakfast buffet didn't even open until after 6:35 so after trying to eat in 10 minutes it made both of us so sick that we missed the meeting time and she had to go to medical for treatment

Disembarkation

2 out of 5
Was this review helpful? 7

12 Comments

wgammon1    4 years ago

Sorry you had a bad experience.

Ricdalek    5 years ago

All of the Vision class ships (including 22 year old Enchantment of the Seas) are in the process of being retired out of the Royal fleet as new ships are brought on line. It's sister ship, Grandeur is leaving the fleet in spring of '21. Enchantment will go back to Baltimore at that time.

Shh813    5 years ago

Too bad. Royal is a great cruise line. Enchantment is an older ship and needs updating but still gets wonderful reviews. Sounds to me you would complain about any ship you are on so gong go cruising anymore.

Mybubba17    5 years ago

It’s an old ship and I agree needs retired I didn’t like the ship either and won’t go back on that ship but royal Caribbean rocks!!!! And will always go back Vacations are what you make them!!!

Babygirl1971    5 years ago

I don't think any cruise is perfect. There is always going to be something that you may not like, but a vacation is what you make it.

Cruiserike0322    5 years ago

Sorry for your disappointment

jenyfur    5 years ago

How old are you? Plan ahead. Your own fault

robandsteph    5 years ago

If this is a legit review, then some planning on your part would have saved this situation. Order room service if you have an early excursion. I doubt any buffet will open earlier on any cruise line. We love RCL and live the Enchantment!!

15mustang    5 years ago

We have enjoyed our cruises in enchantment. Loved the crew. Not sure what your complaints were. No ones fault you ate and got sick. Next time spend some money and get room service delivered.

eddiemac1    5 years ago

Bogus review

chrisjocpa2014    5 years ago

Sounds to me like you spent zero time planning anything, which tells me you planned on having a bad time.

NJCruiseGuy    5 years ago

I wouldn’t judge an entire cruise line based on one cruise on an older ship. As far as the excursion / breakfast issue in Cozumel, you can order room service starting at 6:00 am. It also sounds like a ship excursion. Booking independently gives you more flexibility on time.

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